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February 2024 by Krys R
If you are going to cedar point stay here!!!!
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February 2024 by Jr Brown
Clean and quaint ideal for a great stop ✋️
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January 2024 by Makenzi Brautigam
i wouldn’t recommend this hotel to my worst enemy. this place is disgusting. the best part of my experience here was leaving. not clean, smelled horrible, bad service.
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January 2024 by Scott Yarman
Will start with the positives. Staff was helpful and the room was clean. I paid a little extra to get a king bed with a desk but the furniture in the room was really not so great. The desk and chair provided were really not conducive to working. The hotel itself is pretty dated but it was a good value for the area. My room appeared to be refreshed recently but it was painfully obvious that there used to be a hot tub in there and the refresh was minimal. Would probably look for a different place next time in the area.
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January 2024 by Jaded Fox
Good hotel for the price!
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January 2024 by Robert Lee
Great
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December 2023 by Amy Burrows
Staff was wonderful. Room was beautiful and clean. Indoor pool area was clean and so pretty. I highly recommend and would stay again for sure.
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December 2023 by A. Rob
Hotel was nice & quiet. Very glad they offered "family suite" with the extra bed. Breakfast wasn't so great. I didn't have a chance to see the pool but my kids said it was nice. Arcade inside was outdated. New carpet needed.Nearby activities: Kalahari, great Wolfe lodge
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December 2023 by Laura Bolton
Room was amazing, the staff was
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November 2023 by Aeron Campbell (MeMe)
First thing when we settle in, there's a fire alarm. Then, bedtime, my daughter pulls back her bedding to find a dirty butter knife.
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November 2023 by Rehan Ahmed
Had to come to the hotel last min. Had issues with another hotel and had to find another one quickly. Front staff was friendly. The room was clean and the bed was comfortable!
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October 2023 by Nathan Sten
Very OK / mediocre hotel. The bathrooms are confusingly tiny. Service was dismal as we waited about an hour to check in and others had multiple problems while we were waiting and being waited on. The price was way too high, therefore, the value was horrible.Rooms: Tiny bathroomsNearby activities: Short drive to Cedar PointSafety: I did not sense or have any safety concerns.
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October 2023 by Blair Sarkozi
I have no words, if I could leave zero stars I would. The employees had limited knowledge of the hotel. The room was absolutely disgusting. Hair was everywhere in the bathroom and we found a hypodermic needle end on the floor! We were there for at least 30 minutes and had to leave.
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October 2023 by M I L U
I recently booked a room at Comfort Inn Sandusky, and it was nothing short of a horrendous experience.From the moment we arrived, it was clear that something was terribly wrong. The hallways reeked of urine, the beds had unsightly stains, and the tub filled with water when we attempted to take a shower. The overall condition of this hotel was appalling, and it screamed "run away" from the moment we stepped in.To make matters worse, the staff's behavior was beyond rude. We even witnessed employees arguing with each other in public areas, which was incredibly unprofessional. Feeling uncomfortable and unwelcome, we chose to keep our distance and avoid further confrontations.Adding insult to injury, our bill was inexplicably inflated. We had booked a room for $120 a night but were charged nearly $50 more with no explanation or justification. It was impossible to find any staff member willing to assist or provide any semblance of customer service.What pushed this experience from bad to unbearable, however, was the manager's intrusion into our room without proper notice while my girlfriend was sleeping. The invasion of our privacy and the complete lack of professionalism left us feeling deeply disturbed and violated.Throughout our stay, the service was consistently subpar. Room service was sluggish, and despite multiple requests for basic amenities like towels and shampoo in the morning, no one attended to our needs until late in the evening. This level of negligence was inexcusable.A hotel's reputation is built on the quality of its customer service, and Comfort Inn Sandusky fell woefully short of even the most basic standards. The lack of responsiveness, the manager's intrusion, and the overall uncleanliness were major disappointments.Our attempts to address these issues with the hotel staff were met with indifference and apathy, further cementing our belief that guest comfort and satisfaction were low priorities for this establishment.In all honesty, I strongly advise against staying at Comfort Inn Sandusky. It was a terrible experience from start to finish, and I can't in good conscience recommend it to any fellow travelers. I hope that this review prompts the management to take these concerns seriously and make significant improvements in their service and overall guest experience.My hope is that future guests have a more positive and enjoyable stay at a different establishment.
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October 2023 by Vivian Nash
Honestly the worse experience I've ever had anywhere. Due to mix up about my room and accidentally cancelling when I thought I was confirming through an email I was told there was nothing they could do and due to their policy I could not get a refund nor could I re-book my room. So now I am stuck paying $300 for a room that I had booked for less then 10 minutes. The costumers service was absolutely horrible and I will never be staying with Comfort Inn again!!! I feel like my money was stolen from me and the treatment was unacceptable. I understand how policy's are but I should have at least been able to get the room back because it was an accident
