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November 2023 by Brandon&Tammy Westbrook
Had a fantastic experience. Scott was a profession and did a great job showing the Civic Sport we bought. Also, the entire staff made us feel like family.
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November 2023 by Joe Johnson
Scott and the entire team were friendly, professional, and most of all not pushy. There was no upsell. They were focused solely on your needs and wants in a vehicle. They also found the best rates and financing for my budget. Extremely pleased with the experience of the sell for my new Honda Passport.
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October 2023 by Maureen Ferfolia
So glad Honda joined the Firelands' family! This dealership offers the same fast, friendly service as its other stores. Their sales and service professionals are attentive, responsive and fair. I look forward to working with them again soon!
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September 2023 by Adam Caldwell
My traverse died on me and I wasn’t putting money into as it had 180,000 miles. I walked in and was greeted right away and was helped right away. Everyone was friendly and helpful. The best part was I didn’t have to really do any negotiating. Their prices are really fair. I went to Kelly blue book and did a trade in value for the truck I purchased and it was spot on for what I paid. If I ever need another vehicle I’ll definitely be using them.
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September 2023 by Colleen Brindle
Very professional service although my vehicle was a total loss Ryan N in service dept. Guided me through everything step by step as This was my first time dealing with insurance etc. Thanks and Kudos I will he using Victory for my next vehicle soon.
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August 2023 by Tessann Brewster
I brought in my older vehicle for service due to the transmission slipping. Service advisor (Max, I believe) was very communicative and helpful each step of the way. Each salesman that passed by as I was waiting was friendly. Max applied a coupon to my total which I greatly appreciate as well. Overall a great experience!
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August 2023 by Jeanne Morgan
Roy Mercurio found me the exact car I was looking for. A 2024 Honda CR-V Hybrid in RED!
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August 2023 by Marilyn Gilroy
Was pleased with the service. They were on time and had the car finished when they said. Reception area/waiting room very pleasant and clean.I thought that the car would be washed when I got it but it wasn't--a little disappointed but they did not promise that when I dropped the car off.
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July 2023 by RFSJ
I bought a used Acura and brought it to Victory for a multi-point inspection. The check in was easy and the service advisor was thorough and answers all my questions. They even washed the car! And there no charge. My second time here for service and I will absolutely come back.
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July 2023 by Cathy Ritzman
I take my 2017 Honda CRV to Victory Honda for all it's oil changes and check ups. I like to be proactive so I don't have any unforeseen breakdowns of my car. I had an oil change, tire rotation, cabin filter change, and front brake change on this visit at a reasonable price with coupons used on this visit. They did a full check on the car to be sure everything is in good working order. I am very pleased with their work.
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June 2023 by Nick Buchanan
If you’re in the market for a brand new Honda, I would highly recommend that you look into another dealership. Victory Honda is charging “market adjustments” for all vehicles. It’s understandable that more rare, in demand vehicles (Civic Type R) would be marked up, but the Accord Hybrid I was interested in can be found for MSRP or less if you find a reputable dealer. I have taken my business elsewhere and am completing my purchase for a fair price.
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June 2023 by Brianna Smolter
I'd been having trouble finding a car place to finance us because of the negative equity in our old Jeep, but Patrick at Victory Honda did a magic trick or something and got us into a newer car for the same monthly payment and a shorter loan term. PLUS we have Car Doc included in the price, and we get free car washes as a little bonus. Definitely talk to these guys if you're looking for a new car.
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June 2023 by Alyssa Bennett
Went to Victory Honda service center after the family car needed a small emergency repair during vacation. They took a look at the car and fixed the issue in less than 30 minutes. The staff is super friendly and helpful (and very generous with their pricing).
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June 2023 by Matthew Entrop
Couldn’t be more satisfied with my used car purchase. This was my first experience doing anything like this. Patrick and Vanessa made the experience as smooth and seamless as possible and I love my car!Edit: I wanted to add a shoutout to the service department for honoring the warranty that was included with my purchase. Took the car in, had a nice loaner within a few minutes, and my car back within a reasonable time for the work needed and absolutely no charge to me. So much win with this place!
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June 2023 by Mariann Teagarden
Friendly Courteous, Listened to my questions and concerns as this was my 1st Service appointment. Very Pleased. I Love my 2022 Honda CR-V Touring purchased New last year at Victory Honda Sandusky.
