Firelands Honda is a highly praised dealership known for its friendly and dedicated staff. Customers often highlight the team's patience, hard work, and helpful attitude, making the car-buying experience smooth and enjoyable. Many reviews mention how staff members go above and beyond, even when customers come in with little or no prior arrangements, helping them find the right vehicle and securing financing. The team is described as funny, loving, and passionate about satisfying customers’ needs. Several reviewers feel comfortable and well-supported during test drives and discussions, thanks to the caring and attentive staff. The dealership is appreciated for its quick service, flexibility, and ability to make the process simple, especially for busy families. Overall, Firelands Honda provides a welcoming environment with a team committed to making each customer feel valued and confident in their purchase. The positive experiences shared reflect a dealership that truly cares about its customers and strives to create memorable, stress-free visits.
My sales rep Mike Simmons was a great guy he helped me out greatly to get me in a vehicle after my car got rear ended and was totalled out. He was very down to earth and worked really hard to get my crv in the color o wanted and what I needed in the car so I could drive off and be happy with my Honda crv.
August 2026
I bought my second Honda CR-V from Firelands Honda but this time from Jennifer. She was great!! Friendly, caring and very easy to work with. The entire team made everything so smooth again. I’m a repeat customer because of Jennifer!
August 2026
Noah was a great service advisor, got my alternator fixed ASAP while driving from WI to NY. Was in and out the door in around 2 hours, I was very impressed!
