The Boost Mobile store at 16730 Chagrin Blvd in Shaker Heights is noted for its great customer service and wonderful experience. Customers report that employees are very helpful, courteous, patient, polite, and kind, with specific praise for their ability to multitask well and work fast to solve issues in a timely manner. Reviews highlight assistance with upgrading to 5G devices and better phones, syncing information from old phones, and recovering important data like pictures. The staff is knowledgeable and provides exemplary service, making this location worth visiting for its amazing and tremendous help. Customers express gratitude and state they will return.
I love this store thank you Joey and Mike for giving me such a great deal and helping me and giving such great service . I will be back
July 2026
Neal was wonderful, he took my OLD, broken phone and worked his magic to transfer everything over. . My new phone is a welcome relief.
July 2026
The service today was un believable,Mike was phenomenal.He got me a new phone and kept my same number and all in a time6 fashion. I would Definitely recommend BoostMobile chagrin Shaker hts oh
