About GenFed Financial Credit Union, Sheffield Lake
GenFed Financial Credit Union is a not-for-profit financial institution that serves areas of Ohio, Illinois, and Indiana. They are owned by their account holders (also called members) and exist for their benefit. Credit unions don't have stockholders like banks and are able to return any profits to the members in the form of better rates, lower fees, and increased services. Their mission, 'Better than a bank; so amazing you tell your friends' is something they strive for every day. With GenFed, customers can count on getting the best products, services, rates, and service. Plus, they offer convenient access to money and account information. GenFed has had their members' best interests at heart since 1937. Customers describe the staff as a "great bunch of ladies" who are always kind, knowledgeable, and professional. They are extremely happy with the service and consider GenFed their go-to financial institution, even if it's not the closest branch.
Banking with them for 10+ years great customer service and great bank!
April 2026
They always make me feel like family . I've been going thru alot with my parents and my dad passed. The sheffield branch went above and beyond to help me with my situations. They truly are angels . Love those ladies
June 2025
This branch is the best! They are wonderful and friendly! Thank you for always being helpful! I just posted about the Lorain branch on Oberlin Ave...stay far away from that branch! I would of gave them a negative if I could have!
