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“Chrissa. did an excellent job of explaining all the details of my loan. I was very appreciative of that. She was also flexible in meeting with me due to my very busy schedule.”
“Kara was very helpful with helping me set up my bank account, she was very calm understanding and respectful. She helped me understand the aspects of starting a bank with Woodforest and for that I am very grateful that I did”
“Just want to say that Ann at lormet was awesome at helping us refinance. She made the process so easy. She helps with all of my banking needs. Will definitely always use lormet. Thankyou for everything Ann”
“I have been a member of Gen Fed since 1994. They have ALWAYS went above & beyond with service & courtesy. I have had quick loans, Christmas clubs, & loans. TOP NOTCH SERVICE. I have to say BOTH branches are EXCELLENT!!!!!!”
“The staff at this branch are more than helpful. They will make sure you are totally taken care of. From the branch manager to the assistant manager, the financial advisor to the tellers, they all will treat you like family. I can't express my gratefulness enough.”
“I went in Friday and Anissa and faith helped me out tremendously! These ladies costumer services skills are amazing. Very courteous. I definitely recommend this location!”
“Undeniable customer service! This branch went way above and beyond to help me solve an auto withdrawal issue when other branches dropped the ball. Christina was epenthetic to my situation and eager to help! I like banking with FFL and now Avon is my go to branch!”
“I've known Susan for a long time and she's always cheerful, kind and upbeat. She always greets you with a nice smile and is helpful with all my banking needs.”
“I've been with FFL for years and happy to send you a "love you" valentine. There have been "other" banks throughout, but none can hold a candle to your efficiency and customer service. Thanks and please be my Valentine!”
“Tellers are very friendly as well as the personal bankers. I’m always greeted as soon as I walk into the bank. Location is convenient and branch is never super busy. My only complaint is that the ATM occasionally runs out of money. This is something that should never happen under any circumstance.”
“I stay on the other side of town, but I was in the area one day so I stopped by and I had a good experience. All of the branch staff have been very approachable, polite and friendly. Than I met Leslie which is the main reason I return. She is absolutely amazing! Not only is she really sweet but she is also knowledgeable so I felt very comfortable with her right away. I was unfamiliar with a lot of the different services the bank has to offer, so anything new made me unsure. But Leslie was a good listener, she talked me through it, answered all my questions and/or concerns and gave me time to make sure I was completely confident before making any decisions which I appreciated. This branch is lucky to have such a great staff and I am so thankful to have met Leslie ? I will definitely be returning for any of my banking needs. Thanks”
“I was grandfathered in to this credit union through my employer back in 1989. I dont know where to begin on how life changeing my membership has been. The entire staff is wonderful regardless of branch or location. The loan officers are some of the best in the Finance Industry and have been there for me countless times wether you need a loan for a vehicle / recreational or automobile or a major appliance replacement like a furnace. Fire Fighters Community Credit Union has been there for me every step of the way. Thankyou all for being the shining stars behind the scene serviceing all your members”
“Wanted to take a moment and thank Christine C for all of her help and offering to review my products and services.
Came in to simply deposit a check and she informed me of a bevy of products and services I qualified for but did not use or even know which will earn me more interest on my accounts. Thank you !”
“Anytime I come in with a stack of rolled up money, Christopher very patiently unrolls and counts my money for me to deposit it into my account. Thank you for several years of patience with me ??”
“Great experience, Katelyn, was the teller. She was very helpful, fast and efficient. I’m disappointed that they don’t have the bank in Avon Lake open on Saturdays. As a customer, I would like to see them reopen on Saturdays”
“This was my first time in a PNC Bank and the visit was to open a checking & savings account!!! My mom banks here and she's had NOTHING but great, friendly service and suggested I bank here too! I'm glad I did, and I'm very happy with the service I received from Marie and everyone else here!!! Marie was very helpful and friendly with getting everything going for me!!! I forgot the gentleman's name who helped me after Marie but ALSO very very friendly!!! He acknowledged me right away after entering the bank and that means something to me!!! I'm impressed, honestly!!! Thanking you for all your help and for listening!!! GREATLY appreciated!!! Sincerely, a new and HAPPY PNC customer!!! : )”
“Avon Lake is blessed to have such a warm and welcoming Catholic Church in there midst! At the first Mass I attended almost 2 years ago, the Pastor Father Ron displayed such humility, kindness and sincerity to the congregation. This is a parish one could easily call "Home" as they give a great witness to Jesus Christ. Amanda M.”
“I needed to open a new business account and was helped by Julie Perez. She was extremely skilled and helped me find solutions to overcome obstacles and my mistakes. She went way above my expectations. She is an asset to PNC and she is a wonderful human being. Keep up the good work Julie”
“My experience has been delightful. I’m always greeted with smiles and warm hellos. The people there are respectful not only to me but with each other. They’re always willing to help and very helpful with answering my questions and or concerns. I’m so glad that I chose to bank at Dollar Bank, it’s nice to know that I can get the help that I need all with a smile.”
“I had an issue with my account and called this branch to try and get it resolved. I spoke with Tracy, who was very professional, helpful., and able to resolve my issue. Thank you to this branch,, and all of its employees, for always giving me great customer service.”
“I have been with this bank for about 3 years. The staff is super friendly. My daughter has an account with them as well, and my daughter found out there was illegal transactions made to her account that she never made. This bank was one step ahead of us, when we called to inform them, they told us that they already have the paperwork in progress for illegal transactions and her money will be refunded asap. She received her money the next day. I cannot say enough about this staff. They are always welcoming with a kind smile, and they know you by name. They are extremely wonderful people!”
“I love this bank! Not only do I love this bank, I love my banker Rachel!! Very well spoken and very Beautiful! She makes sure she tells me everything that's going on and makes sure i get the best! I just love her.. she makes banking here even better!”
“Barb is amazing and always attentive. Follows the rules to a T. She always makes my day when I see her . & Danielle is awesome any issues concerns with my account she tackles them immediately and makes sure I am always let up to date w any changes. Highly recommend oak point rd location in Amherst/Lorain”
“I worked with Amanda Striker on getting a business loan. She is super friendly, professional, and honest. She made the process super easy and effortless! Thank you Amanda!”
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“They always make me feel like family . I've been going thru alot with my parents and my dad passed. The sheffield branch went above and beyond to help me with my situations. They truly are angels . Love those ladies”