“We were able to build the perfect couch for our family from the England line by choosing our configuration, fabric, color, and pillows! Customer service was excellent, they offered assistance and advice without pressure sales tactics.”
“Yes, my last name is Francis, but I do not work there. I live in Columbus and shopped there as a customer. And I will say, I was quite pleased. The employees are all friendly, with positive attitudes, and professional. Best, there were no high-pressure sales tactics; they let you browse, and are straight-forward with you. I also appreciated their honest opinions/advice in deciding the style of furniture and fabric type. Highly recommend.”
“My wife and I love this store. While everyone there is friendly and knowledgeable, we have mostly dealt with Jim. And he is awesome , (not just a stuffy salesman ). He will go out of his way to explain everything in a way you can understand, and help you find the perfect piece of furniture that fits exactly what you are looking for. Everyone there treats you like a person (treat you with respect) , not just a stranger that they can make a buck on. This place is by FAR the BEST furniture store around. We are now lifelong customers, we don’t even shop around anymore. We know when we go there we will get exactly what we want at a good price and have a great experience in the process. And we would HIGHLY recommend this store to everyone.”