Quick Lane at Germain Ford of Sidney is highly praised for its efficient, honest, and professional service. Customers appreciate how quickly they are able to get in for tire rotations, oil changes, and other basic services, often with minimal wait times. One reviewer was impressed with being out in about 20 minutes after a tire rotation, highlighting the speed of service. Since switching to this location in 2019, a customer noted that the staff, including Mike T. and Joey B., consistently take good care of their vehicle without trying to sell unnecessary work. The staff is described as knowledgeable, friendly, and honest, explaining services clearly and providing fair pricing. They also perform a complimentary car wash, adding extra value. Customers feel confident in their work, with one mentioning that their truck was checked thoroughly and billed accurately—only charged for the amount of oil used. The service experience is so positive that customers are willing to drive over 40 minutes to return, and many recommend the location to others. The staff treats everyone like family, making the overall experience pleasant and trustworthy, even accommodating last-minute needs without appointments. Overall, Quick Lane at Germain Ford of Sidney is seen as a reliable, honest, and customer-focused place for vehicle maintenance.
They did a great job. Called about a tire rotation and they got me in that day. Did a great job and had me out in like 20 min.
January 2022
My mother was in from our of state, they got here in and out quickly for an oil change and tire rotation the day after Thanksgiving with no appointment. Something Germain doesn't have and I'm a GMC/Chevrolet person.
January 2022
Came in for an emergency tire patch and oil change, was extremely helpful in getting me back to work..thank you guys.