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“This is by FAR the BEST Dollar Tree around. It's spacious & well stocked. It is the nicest & cleanest Dollar Tree I have ever been in. I go 10 miles out of my way to go to this store instead of the one in Golden Gate in Mayfield. Keep up the good work!!!”
“I bought a card here and the cashier was very thoughtful asking if I wanted a separate bag for the card. I said no since it was small and I didn’t want to waste a bag, so when he put the card in the bag he first put it in a notebook book I bought and said, “so it doesn’t get wrinkled.”That is great customer service and this cashier showed that he cared about people in that small act.”
“The best Family Dollar of all. It is my neighbor hood store. The manager and staff are very helpful .and friendly, more like my "Family" than staff. Shelves stre always fully stocked and the store is always clean, inside and out. If they don't have what you want, the manager will try to get it from another store. Prices are great and if you download their app, you will get money saving coupons. I Highly recommend this store, you will leave with a smile on your face and an "I'll be back" attitude.”
“My daughter lost her cupcake purse somewhere while we were shopping and threw a fit. Bart searched for it and bought it out as right before we left the parking lot. Thanks Bart!”
“The employees are always courteous and respectful which is why I choose to go to this location versus going to their competitors where the customer service sucks!!”
“I love this location!!! Every time I arrive I am Greeted!? The store is always stocked! It’s alway clean When I’m there. Workers are always clean and presentable. The workers are very helpful. Again I love this location. One Day I came and they were closed before closing time. I hold nothing over them for that!!! I know nothing of what could have happen in their life! So if you need to close earlier DO IT!”
“omg Products were everywhere cause half the store was empty which made it look worse.
The cashiers are always helping people while ringing people out if they can...”
“One of the best Dollar Tree stores I’ve ever been to. I love shopping at this location! The Northfield Road location is stocked well, clean and has friendly cashiers. I was greeted at the door with a “Hello” welcome and a smile. Which I appreciate. However, on their website and Google it says they open at 8am. However, they actually open at 9am. Please fix this ASAP. You will have people lined up at your store ready to shop.”
“This one on Broadway and southgate is the best the one on e143 and kinsman those young girls and that one lady Mr need to go to a class on how to talk to your customers correct. If they were in a white neighborhood they would act different I spend slot of money in family dollar.and the store on e130 and buckeye those young girl don't have any respect I raised my daughter well. But family dollar is going to lose alot of business because of these kids with attitude just look in your cameras and listen to your audio. Give that job to someone who needs it thank-you”
“Everyone's always so nice when I come to this family dollar always greeted me anytime I've walked into the store rain sleet snow shine even with a line a people they always made sure any time I've frequented the store which to me is everything 1st impressions is everything & if the folks that work in this store appreciate their jobs & have a go to chain of commands (management) as far as their leadership it starts at the top & works its way down..... The woman who rang me out today say around 130 200 was vey pleasant & curtious dunno her name also a woman I believe was a manager-supervisiorShe came behind the counter 2 help out the gal ringing me out something with the machine no biggie just wanna give positive reinforcements when they're due instead of always being negative nancies...#HappyEaster#ThanksFamDoll$~Mz.Juno”
“Lots of the shelf prices are incorrect, just take the price of the product OFF the bar codes? Easy solution. False advertising is still illegal in Ohio. Your "price(s) subject to change without notice" is not a cover all, in any venue. If i press the issue? You will lose 100% of the time.”
“It was okay I just wish they had there items straighten up a little bit better and the school supplies stand not stock behind the soda display when you walked in the door”
“I normally don't go this far to a dollar stores but ive noticed that in the inner city of CLEVELAND our stores are much smaller than the heights stores and they have way more $1.25 items than us????? and they are clean and your in and out. Plus the casino is across the street. Jack you better give me some off my money back?? Great store.”
“Friendly service when I am there. My teen daughter's told me that on multiple occasions one of the older male employees follow them around the store and it makes them uncomfortable. I'm sure it because of the frequency that they are there due to them trying to kill time while waiting for my 3rd grades school to let out but, he should be less offensive and more discreet with his shoplifting monitoring with young girls”
“This location has improved greatly.... The employees always friendly and very helpful. Sometimes the prices aren't correct, but someone always correct it... The outside be a little messy, but someone is usually cleaning or soon get to it... They doing a good job and in a good location it would be nice if the community wasn't so ghetto I literally saw someone empty trash into the parking lot.. that was so rude , but two guys went outside and swept and cleaned the entire parking lot.... The next day it was back messy... Smh but the inside is really clean”
“I don't particularly like going to any store with Dollar in its name. I just can't take it. This time, I had to go to one, and it was an emergency. I was pleasantly surprised to see that this particular store was well stocked and pretty clean. I found what I needed and proceeded to check out.
The line was long with one cashier. This time, it didn't matter due to the fact that I found what I needed”
“young man at the register worked very hard to get a very long line of people waiting to check out. Manager came up to the register looked at the long line and just walked away no offer to help.”
“Clean and neat. Products orderly shelved. Store had everything I was looking for. The prices were very affordable. They just got a new customer.There was only one item I was looking for that they didn't have.”
“Delissa has worked so hard to get this location together. Her hard work has shown a significant change and has made this store a pleasant shopping experience for me. I live down the street and enjoy the fact I can find the things I need alot closer now. Keep up the great work Delissa and team. Thank you. ?”
“I went to find a cat scooper... I got distracted by how much daily stuff they have. In general, they have everything you need to make breakfast, which includes the cooking equipment. All the things you need true out the day, and to get ready to go to bed. They also have some outdoor gardening equipment. I talked to the employee there at the time. I asked how often their fresh products get rotated? They said every week. I hope they understand I will check to make sure they do that. So, expect an update in a week or two. They are having a 5$ off if you spend more than 25$ on Sep 14 2024; they have those twice a month if I heard that right. Anyways I loved the first experience I had at dollargeneral, friendly staff, clean aisles, well stocked. Some shelves were empty, but it was probably from condensing their products, but the store is fully stocked when I was there. I took pictures of most ailes, so go look at them and their prices.”
“Smaller DG location, but always has what I need. Great deals with manufacturer and DG coupons. Best to go on a Saturday and use a DG digital $5/$25 with DG digitals or other coupons. Clearance sales are the best at DG.”
“One of the best Family Dollar stores I’ve ever been to. I love shopping at this location and the one on Dunham Road. The Northfield Road location is stocked well, clean and have friendly cashiers and managers. However, I’m giving it 4 stars for their opening hours of operation only. On their website and Google it says they open at 8am. However when I arrived the doors were still locked. The person who was in the store, finally opened at 8:30am. If your hours states 8am on your window, then that is when you are supposed to open.”
“Michelle went above and beyond to find some plastic gift wrap bags for me! After pointing me in the direction of where they should be in the store, I went to look but they didn’t have any. As I was getting ready to give up and thought I’d have to try a different store, Michelle came found me with an unopened box that hadn’t made it to the floor yet. She could have just let it go because there were other things for her to do, but she chose to do the extra. AND she was so kind and friendly, not only to me but to all the customers I saw her engage with. THANK YOU MICHELLE!”
“I spend way too much money and time in here! ?08/12/2022-That was my experience then! I’ve gone to this store 3x lately and they’ve been closed! 10am, 11am-doesn’t matter! I don’t know if there’s not enough staff, technical issues, product problems-but when it is open, the place is a mess! Close it or secure better management! I miss shopping here!”
“Wonderful, new store. The cashier was pleasant. I like dollar general because it reminds me of my childhood 5 and 10 stores. It's homey. You never know what you will find. Christmas decorations are done. Stocking stuffers, here we come.”
“So clean and organized, they also have stuff the other dollar stores don’t. The staff is always great and greets you as soon as you walk in. They definitely know me and my fam when we come in.”
“I had an amazing experience at Aldi's .a member of the word church paid for my groceries she was going around paying for people's groceries her model was Jesus did it.. GOD IS GOODTHE STORE WAS CLEAN AND STOCKED”
“I win bought some things from there it was okay but they only had one line I think that they need to always have because it got busy real quick but the person that took care of me it was very nice and pleasant and I will go back there and shop again and I need to have security in that building”
“I try to pair my reviews with reasonable expectations for the venue. You're not going to get 5-star restaurant service at the local greasy spoon, right? That said, I was pleasantly surprised by my experience here. The items that I was looking for were in their expected locations. They had a decent level of stock The prices were what they were supposed to be...after all that is the main reason to go to the dollar store! What stood out however was the checkout service. The clerk was super sweet to me! For that reason, I'll forego where the store fell short. Whether it was the holiday spirit that day or her general demeanor, it garnered a well deserved good rating.”
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“It was supposed to be just a quick run in to get some aluminum foil and of course Dollar Tree got me again ? and I picked up a few other things I may or may not need ?. The store was clean and organized.”