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“The lady by the name of Sherwyn is super friendly and helpful! I frequent this location when I visit a family member and she always remembers my name. I feel bad as she seems to work a lot due to the lack of help, hence why they have to close earlier. So no fault of their own. DG really needs to pay their employees better if they want to keep good help. Also when stores like DG mass produce and ship holiday junk each month, it’s hard to keep up. DG really needs to learn how to work on their supply chain management, because clearly it is an issue and disservice for the employees and customers.”
“I used to be the manager at this location. Recently moved on Feb/Mar of 2022. I want to actually let all of my customers know how much I miss them and how much I appreciate all the support you’ve given me throughout my years there. I truly value all the relationships formed and I hold them dear to my heart. Thank you to my Cuyahoga Falls family♥️ (Candy, Jimmy & Kristyn)”
“I bought a card here and the cashier was very thoughtful asking if I wanted a separate bag for the card. I said no since it was small and I didn’t want to waste a bag, so when he put the card in the bag he first put it in a notebook book I bought and said, “so it doesn’t get wrinkled.”That is great customer service and this cashier showed that he cared about people in that small act.”
“I stopped by the dollar tree in Solon and this is one the biggest stores I've been too. They have a lot of decorative items that I haven't seen at other stores. Well stocked and they were still sticking the shelves while I was there. The associates were really helpful too.”
“The best Family Dollar of all. It is my neighbor hood store. The manager and staff are very helpful .and friendly, more like my "Family" than staff. Shelves stre always fully stocked and the store is always clean, inside and out. If they don't have what you want, the manager will try to get it from another store. Prices are great and if you download their app, you will get money saving coupons. I Highly recommend this store, you will leave with a smile on your face and an "I'll be back" attitude.”
“I spend way too much money and time in here! ?08/12/2022-That was my experience then! I’ve gone to this store 3x lately and they’ve been closed! 10am, 11am-doesn’t matter! I don’t know if there’s not enough staff, technical issues, product problems-but when it is open, the place is a mess! Close it or secure better management! I miss shopping here!”
“Staff is very friendly but be aware they will ask you to leave your belongings behind the counter if you have big bags so don't take this personally this is a high theft area and they are instructed to this.. Otherwise you should be able to enjoy the rest of your shopping experience as every thing is where it should and if not there is always available staff to help assist customers with any needs and concerns.”
“This one on Broadway and southgate is the best the one on e143 and kinsman those young girls and that one lady Mr need to go to a class on how to talk to your customers correct. If they were in a white neighborhood they would act different I spend slot of money in family dollar.and the store on e130 and buckeye those young girl don't have any respect I raised my daughter well. But family dollar is going to lose alot of business because of these kids with attitude just look in your cameras and listen to your audio. Give that job to someone who needs it thank-you”
“I normally don't go this far to a dollar stores but ive noticed that in the inner city of CLEVELAND our stores are much smaller than the heights stores and they have way more $1.25 items than us????? and they are clean and your in and out. Plus the casino is across the street. Jack you better give me some off my money back?? Great store.”
“The nicest group of people work here and the gentleman who works the nights ( mostly) is the friendliest person, he makes conversation with everyone, he greets everyone and I enjoy speaking with him.”
“Today I went to my local family dollar just to find out the manager passed away from a massive heart attack. She was really nice and I'm going to miss seeing her face. RIH Tab ??”
“I truly like this location. It's not a wreck, like most dollar trees, and it's never extremely busy. The only negative I can say is they have had the strangest cashiers I've ever encountered. They don't seem to stay long, but the last 2 years of shopping there has been interesting while checking out.”
“The employees are always courteous and respectful which is why I choose to go to this location versus going to their competitors where the customer service sucks!!”
“Now my experience has been great All day except my last visit like like 20 minutes ago. I range out and hit cash back. Mind you I wasn't paying attention that she had just started her shift. She tells me that I can not give you your cash back because I don't have it in the draw. Wait.... What??? So I asked for her manager... Who came right on out and gave me what I requested.. Mind you she's still talking about I'm going to have to work it out with my bank... FYI ? make sure you tell them before you hit that button ?”
“It was okay I just wish they had there items straighten up a little bit better and the school supplies stand not stock behind the soda display when you walked in the door”
“Lots of the shelf prices are incorrect, just take the price of the product OFF the bar codes? Easy solution. False advertising is still illegal in Ohio. Your "price(s) subject to change without notice" is not a cover all, in any venue. If i press the issue? You will lose 100% of the time.”
“This is the cleanest most organized Dollar Tree I have ever been to. It's refreshing to shop without the clutter. The products are displayed beautifully leaving everything at your fingertips. The staff could turn up the welcoming energy a notch. I felt like I was intruding by being there as they were more wrapped up in private conversations and a little cold. However, I will say I was given a warm farewell at checkout. Hopefully it was just a bad day.”
“I was able to get the 2 things I needed, and the cashier was friendly. The only issue I had was that they were stocking and I didn't enjoy carts and boxes all over. Tomorrow could have been a full-stocked 5 star.”
“I love shopping at Dollar General the staff a very professional and the store is nice and clean I'm glad we have a store like this in our community thank you very much”
“this dollar general is a perfect microcosm of bedford: a pathetic, lazy, unorganized, dirty waste of space. the question here isn’t what stores to give your business, it’s Why do i still live in this dump?”
“I frequent this Family Dollar with my Autistic son, I cannot tell you enough how AMAZING the employees are here.My son is a bit rambunctious, there are at least 5 ladies who work here who greet us so excitedly, they’re patient & kind when things don’t go smoothly, they offer to help carry things to my car on days they see me having to hold my 65lb son, they even push the bell up to the front of the counter because they know he loves it! The customer service & kindness you get walking into this store is truly above & beyond, I cannot praise the employees in this store enough. Outside of the handful who go above & beyond, I have great interactions with all employees at this location.”
“I try to pair my reviews with reasonable expectations for the venue. You're not going to get 5-star restaurant service at the local greasy spoon, right? That said, I was pleasantly surprised by my experience here. The items that I was looking for were in their expected locations. They had a decent level of stock The prices were what they were supposed to be...after all that is the main reason to go to the dollar store! What stood out however was the checkout service. The clerk was super sweet to me! For that reason, I'll forego where the store fell short. Whether it was the holiday spirit that day or her general demeanor, it garnered a well deserved good rating.”
“I win bought some things from there it was okay but they only had one line I think that they need to always have because it got busy real quick but the person that took care of me it was very nice and pleasant and I will go back there and shop again and I need to have security in that building”
“Well to put it plainly the mang.is I'll write the best manager I've seen around the store with straight courtesy admiration I would past 10 stores location 10 of the Dollar General stores just to shop at their location when you need somebody like that in corporate teaching the managers how they act and treat their employees so they can teach each other how to treat the customers I think she's just terrific I love going there want to leave I feel all bubbly inside and warm I've never seen her come unglued I don't ever seen or talked to him to a customer rude or disrespectful e she's a woman that outrun my source thank you the big guy”
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“Clean and neat. Products orderly shelved. Store had everything I was looking for. The prices were very affordable. They just got a new customer.There was only one item I was looking for that they didn't have.”