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“We worked with Camille and she was wonderful. She answered all of our questions and made sure we got exactly what we needed and wanted. I would recommend going and having her help.”
“Absolutely the very best !!! Laura Dietrich and Paul Polcar were superbly helpful to Steve as he chose his new Tempur Pedic mattress!! We were treated like royalty and totally recommend these terrific sales and management personnel !”
“Very professional. This will be my second time buying from Northeast Factory Direct. Basically used them furnish my home. The delivery professionals are efficient as well. I highly recommend!”
“Nick was amazing and helping us choose our new mattress and adjustable base! He really took the time to learn our sleeping habits and explain all the different types of mattresses and their benefits. The special financing offered by Mattress Firm was amazing. We can’t wait to get our new mattress with adjustable base into our house. Thank you, Mattress Firm!”
“When we walked into Elgins furniture store, the ladies were attentive, but not aggressive. They made our visit comfortable, from start until we made our purchase! Highly recommended furniture store!”
“Jennifer made the process easy and enjoyable. As a salesperson, Jennifer is easy to talk to, relatable, and personable. Would highly recommend and can’t wait for my new sleep experience!”
“Having walked into Fish Furniture randomly after looking for the perfect recliner to fit specific needs. I found the chair thanks to very knowledgeable sales person. It was a little more than I wanted to spend but fits each need i have. Excellent service”
“Great people, great service, very good collection, very good products, great prices. None can match their price for the same product around Cleveland neighborhood. I recommend”
“I've bought several accessory items from this store. I purchased a Mantle Piece beveled mirror, dark oak, scratch and dent section ? Queen size bed frame excellent quality, The movers put in back of my truck with care. They were experienced. Very reasonable, No tacky or substandard merchandise”
“Staff was very friendly and accommodating. We ended up exchanging a product for a less expensive one and the refund was processed with no issues. Due to the great customer service we plan to buy our bedroom set from NE Factory direct as well.”
“Visited the Legacy Village store and met with Sandy. She was a wealth of knowledge and guided us to the best mattress for our needs. Definitely a great overall experience.”
11AM - 7PM
34700 Vine St Suite 200, Eastlake
Mattress Stores
“I had a great experience at the furniture store thanks to Adam and Richard. They was incredibly helpful while I made my decision with the purchase of end tables. It's rare to find customer service this good — thank you again for making the process so easy and enjoyable!”
“Frank is awesome! I Bought two mattress sets off of him and had an issue with one. He took care of it right away and I ended up buying a third I was so pleased. Would definitely recommend! He will treat you right!!”
“David and his new associate in training were very kind, very knowledgeable in their presentation and demonstrations of the products on hand, which made the purchase we made and easy choice. It was a thorough start to finish experience that I was not expecting going into a Sleep Number store for the first time. I was impressed beyond expectations!! Thank you David”
“I made an appointment at the Pinecrest Casper store because I was able to lie down and compare mattresses. Jeffrey was knowledgeable, helpful, and kind. He answered questions and was readily available by telephone. Overall it was a good experience.”
“Repeat customer that has had nothing but a great experience. I have gone to other places, but I return each time to OMF because of the value and the quality of products.”
10AM - 9PM
1536 Golden Gate Plaza, Cleveland
Mattress Stores
“Ben Halton did an AWESOME job helping me with selecting my furniture and getting everything purchased. Brett the manager was a big help at the end too!! Ben was funny and personable and made the experience so much easier and less stressful. He was very nice and genuine as well and that’s something I truly appreciated as well. I most certainly will be back in the future for more stuff lol!”
“The prices are great and the people who work there are very kind and helpful they always have a sale going on I came in to buy my 2 kids beds and they had such great prices I bought me one to we love our beds I would recommend them to everyone. Thank you mattress king”
“Good people, good products, good service and great deals! I highly recommend you check them out in Collinwood before you go spend thousands at all the other places in town!”
“Came in and met Nate today and new right from jump that he was a good dude. Gave me an outstanding price on an even better mattress. Can't wait to try this thing out and sleep like a baby thanks to Nate and his partner. You guys are the real deal. ?”
11:00 AM - 7:00 PM
6141 Dunham Rd, Maple Heights
Mattress Stores
“All the shops and restraints good.the Jamaican restraint has good food too when they feel like taking your order.came in today was completely ignored,another customer came in and was promptly greeted and waited on.i had been there a few minutes.”
“Absolutely love this place. Great prices and many different payment options. Usually I do the layaway but this time I did the snap finance option for my new sectional and it was so easy and fast. My whole house is furnished with them… bedroom sets, kitchen table, couches, end tables, coffee table, and more. Definitely recommend them if your in the market for new furniture”
“Just got my furniture delivered by Aisha and Curtis, they are two of the most professional and polite individuals I have ever met in Cleveland. Not only did I get a pretty good deal on a king size mattress with the platform but I also got a five drawer chest . they were on time with the delivery and they also assisted me and bringing the furniture up to my unit. Aisha want above and beyond and came back to my unit to help me with the installation of the knobs.”
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“My family had a great experience with your staff. We felt welcomed as soon as we entered the store. We were given the opportunity to look at our own pace and were impressed. You have earned a forever customer.”