Sleep Number in Woodmere, OH, offers adjustable beds designed to improve sleep by allowing each person to set their side to their preferred firmness, support, and pressure relief. Their smart beds feature SleepIQ™ technology to track and optimize sleep, and customers can enhance their experience with a range of bedding, including cozy comforters and support pillows. The store staff, including representatives like David, LaShaun Williams, and Chanell, are praised for being helpful, informative, and attentive, making the buying process smooth and personalized. Customers appreciate the friendly service, even when the store is busy, and some notable moments include staff going above and beyond, assisting with product selections, and accommodating early arrivals. Many customers express satisfaction with their purchases and highlight the quality of the beds, noting that they love their sleep number beds so far. However, some concerns about the warranty and potential deflation issues after a year have been mentioned, leading to some hesitation. Overall, Sleep Number provides a positive shopping experience with knowledgeable staff committed to helping customers find the perfect sleep solution.
David was great. A very personalized experience - a lost art in many places. Looking forward to the mattress arrival - will update review if not 5 stars thereafter. Should be great!
April 2026
David was very friendly, easy to talk to and extremely knowledgeable.
February 2026
The best sales experience I’ve ever had. David is very knowledgeable about the products, kind, patient and never patronizing. And absolutely no pressure. Super professional and very good at his job. I’m sure the other reps are great too. They’re all about professionalism and service