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February 2024 by Carol Ruth Kingrey Kersey
The customer service at the South Point, Ohio location is outstanding. Good people, always polite, and ready to help!
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January 2024 by Donny Glocko
Basic 3rd party dealership location with low inventory.
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November 2023 by Melissa Nezhni
This store told my mom that she had to change her unlimited elite plan, because it no longer supported 5G when she purchased a new iPhone 15. My dad watches HBO and they are saving 15.99 on their DirecTV bill with this plan. The store told my mom that she would save $60.00 and this was not the case. She would just be loosing her HBO discount. I work at DirecTV and we value honesty and respect with our customers. This ATT Store’s employee is dishonest and gives the company a bad reputation.I had to call to get the plan changed back to unlimited elite. Luckily, I got a representative that took care of it quickly and efficiently.Also, this store tried to give me a case for iPhone 15 pro for my 13 pro two times, because the case fit over it. I told them the buttons are in different places and it did not work with it. Finally, my mom looked through the drawers and found a case that was labeled 13 pro and this was after returning to the store 4 times.The last visit, my mom still had trouble with one of her phone activations. After the store’s sale, this individual at the store, gave my mom Apple’s number and said to contact Apple. Apple was very professional and took care of the issue in 15 minutes.
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October 2023 by Cindy Smith
This store told my mom that she had to change her unlimited elite plan, because it no longer supported 5G when she purchased a new iPhone 15. My dad watches HBO and they are saving 15.99 on their DirecTV bill with this plan. The store told my mom that she would save $60.00 and this was not the case. She would just be loosing her HBO discount. I work at DirecTV and we value honesty and respect with our customers. This ATT Store’s employee is dishonest and gives the company a bad reputation.I had to call to get the plan changed back to unlimited elite. Luckily, I got a representative that took care of it quickly and efficiently.Also, this store tried to give me a case for iPhone 15 pro for my 13 pro two times, because the case fit over it. I told them the buttons are in different places and it did not work with it. Finally, my mom looked through the drawers and found a case that was labeled 13 pro and this was after returning to the store 4 times.The last visit, my mom still had trouble with one of her phone activations. After the store’s sale, this individual at the store, gave my mom Apple’s number and said to contact Apple. Apple was very professional and took care of the issue in 15 minutes.
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September 2023 by Tammy Bryant
Was a very great experience the sales rep was very friendly and nice and I am excited about my new phone coming!
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September 2023 by Justin Bryant
Great experience the staff were extremely friendly and helped me really well!
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August 2023 by Brad Garner
Nice place the employees are pretty nice too but their phone service is extremely expensive. That is one of the main reasons why we never even try to go there if they would bring their prices on their phones and service down we would probably go there because their Internet service is actually pretty good.
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April 2023 by Rachel Hennecke
Visited this location recently and the staff was extremely helpful. Purchasing new phones for my parents was hassle-free thanks to Tom.
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April 2023 by Asha Nanda
Says open online but the store is closed this is not a holiday and hours should be according to google
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September 2022 by Ruby Maloney
This is the absolute best store hands down!!! I drive 2 hours away to come to this store because of the crew that works there..They have always helped through everything I need and are so patient...My trip this time I had the pleasure of meeting Dante..What a wonderful help he was..He deserves a raise for seeing me through what I needed help with..Big THANK YOU TO DANTE FOR YOUR HELP!!!
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December 2021 by Kim Litchfield
Great play ground ! Big park for kids with lots of different things to do !
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September 2021 by Helen Wheeler
Go see Tom at AT&T. Great service and always friendly.
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August 2021 by Willis Adkins
Í don't hate it .I have never been there.so l can't rate it.
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May 2021 by itz headshotty
Friendly, fast and helpful.
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November 2020 by Anita Jenkins
Tom was the biggest help to my sonSet him up on the correct plan and set up autopsy for himGreat employee
