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“Springboro TSC is always so fridndly & helpful! Ron Howard helped me fix a problem with a trailer I bought there today. They all seem to be very knowledgeable & if they dont know another employee will.”
“Very helpful group of folks! They were able to provide excellent service with a great attitude! Stop in and check them out before heading over to more expensive stores. You just might be as surprised as I was when comparing prices and value for your money. I will certainly make Harbor Freight my first stop for my tool needs. Don't forget they carry more than just tools and I encourage you to stop in and see what they have to offer!”
“Came here to get a very broken screen frame replaced. The guys working were so nice, and they were even able to repair it for me instead of replacing it which saved me money.”
“Great selection of products. Always call before coming if something is shown online. Downside is no ADA entrance, although there are plenty of people in the store able to open the doors. Limited parking, larger pickups take up more than one spot.”
“Well stocked, neatly merchandised lumber yard showroom. Good customer service. A good alternative to larger big box stores that may be farther away, especially if you need basic remodel / repair supplies quickly.Be ware, they do not accept credit cards for purchases under $5.”
“I enjoy shipping at ACE stores. The customer service is always top notch. They are always willing to help you find a product and/or a solution to your project. I've visited this lady l location several times and they never disappoint.”
“If u need any painting job supplies, do not hesitate to visit this location. Employees are very kind and helping what u need. Really fast service. Appreciate it!!!”
“Whatever you need at a hardware store, you'll find it here! Friendly people, like Melissa, work here and are very helpful. Another plus, when you call the store, you talk to a REAL LIVE PERSON, not a bot!!”
“Excellent customer service. I purchased furniture there 10 years ago and needed help with a broken chair leg. Denise from Woodcraft found the original invoice and was able to place an order for a new chair leg. Great place to shop!”
“Friends recommended Rocky's Ace Hardware because the staff is so helpful. I've visited them twice recently and found that to be true. Very friendly associates who are also very helpful in my decision-making process about the best product for my needs. Highly recommend!!!”
“Always very helpful customer service at Rocky's Ace hardware, I Love the convenience of a smaller store, verses the larger home supply stores, where you find it impossible to locate an employee for assistance. They have a wide variety of merchandise and always have just what Im looking for. The aisles are clearly marked for a quick and general location of the item you're shopping for. I recommend Rocky's Ace hardware for your every need, Perfect for Seniors like myself!”
“I went in specifically for wall puddle and needed guidance which I got from a friendly staff. Store was clean and well organized with staff around for assistance. Easy checkout and would recommend.”
“Lowes is always on point. If I can't find something, it doesn't take long to flag someone down that will assist. Not to mention, their customer service department is by far the best in the Miami Valley. As far as I'm concerned, they give five star service all day long. Specifically my girl Karen in CUSTOMER SERVICE.”
“Xenia storeGreat owner/manager and counter men that listen and seek to find solutions to your problems. Good stock of high quality softeners (not the throw away type). Ready to serve whatever your order.”
“We stopped in tonight for some home improvement supplies. They are abiding by the social/physical distancing policy. Very organized, very courteous, and and an overall pleasant visit. Thank you for serving us during this challenging time.”
“Hubby bought his self a piece of carrot cake. He's words,"bit pricey $$, average taste."I (hubbys wife) will say, nice and clean outside and RR were very clean.?”
“I have nothing but wonderful reviews for this store! Yesterday (8-21-2025) I visited the paint department and the 2 women working were so friendly and were able to color match a tiny little paint sample from paint that is 5 years old. It was a PERFECT match. The customer service desk allowed me to return tinted paint, that I chose, without a receipt, for store credit. Seriously. Unbelievably amazing customer service!”
“The paint Department was very helpful while we were choosing the color for our fence.
While paying and getting our propane tank, Audrey was helpful and friendly.”
“Beautiful plants! First time there and there were lots of different succulents, hanging flowers, mums, Lily’s, Cactus, soooo many beautiful, healthy, happy plants.”
“Had a good experience at Home Depot today. I showed up to the Plumbing department with a pipe I wanted cut and fitted for a project. Nothing went as planned honestly. They seemed to think that the materials were sub par as the pipe would not thread correctly in the equipment. I didn't care though. I met two lovely women who were a delight to deal with and I thought it was more entertaining than anything else. I was happy that they were willing to try it, Anyway. Pipe cut, and the threading was acceptable enough for my purposes. I offered them a fiver and they declined stating they cant accept any tips. Professional or not, a nice personality and good customer service really does help. Anyway. Ill keep HD in mind the next time I need to make a larger purchase. Thank you.”
“10 star service, but I messed up ??♀️. But my step dad taught me no project isn’t complete without at least 3 trips to The Home Depot. I got some lumber cut, and so thankful. My pup supervised the wonderful gentleman my many cuts. But dang it, I miscalculated my measurements. So do I buy new lumber or can I bring my lumber back for new cuts? We are frequent flyers, my pup loves The Home Depot and your staff. Always helpful. Thank you also for supporting the military. I’m a 22 year veteran. I also dropped a piece of my lumber a a kind gentleman picked it up and found me. This is why we shop here. It’s not one trip but 3 trips for one project!!!”
“I have been a customer since 2016 and have never had a problem. The lady who answers the phone is extremely nice and very efficient with her job. I highly recommend getting your propane from here.”
“Went to Menards and needed a plumbing part and the person in that dept didn't know a damn thing about plumbing went to Lowes and the lady in that dept went right to where the part was so Lowes people are trained s little better then Menards people”
“Great plumbing supply businessI needed a fitting for my dishwasher that hardware stores don't carry and they had no problem getting me what I needed. In and out of there in no time. Workers was friendly and professional. Also was very happy with the price. They could have taken advantage of me on the price because I'm not a contractor but they didn't. Will definitely recommend this place to friends and family.”
“Sold me a pair of snips, opened them for me, and helped me get the fish hook out of my hand! Even gave me some Neosporin and a bandaid. 5/5, would choose Lowe's over ER for minor medical emergencies again.”
“Courtney at checkout was professional and helped me get in touch with Chris so that he could help me get a custom piece of drywall. Great employees are hard to find. Courtney and Chris D. are great employees.”
“Overall it's a great Lowes. However, can you please not have the super aggressive guy trying to sell gutters as soon as you walk in. He's really pushy even after you tell him no thanks and I genuinely might drive farther to Menards just to avoid him.”
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“Decent selection of most things to meet your home and garden needs for a small store with knowledgeable, friendly and helpful employees. They have essentially an open concept that makes it so easy to find everything without walking a mile. My favorite ACE around.”