“I have nothing but wonderful reviews for this store! Yesterday (8-21-2025) I visited the paint department and the 2 women working were so friendly and were able to color match a tiny little paint sample from paint that is 5 years old. It was a PERFECT match. The customer service desk allowed me to return tinted paint, that I chose, without a receipt, for store credit. Seriously. Unbelievably amazing customer service!”
“We stopped in tonight for some home improvement supplies. They are abiding by the social/physical distancing policy. Very organized, very courteous, and and an overall pleasant visit. Thank you for serving us during this challenging time.”
“The paint Department was very helpful while we were choosing the color for our fence.
While paying and getting our propane tank, Audrey was helpful and friendly.”
“Had a good experience at Home Depot today. I showed up to the Plumbing department with a pipe I wanted cut and fitted for a project. Nothing went as planned honestly. They seemed to think that the materials were sub par as the pipe would not thread correctly in the equipment. I didn't care though. I met two lovely women who were a delight to deal with and I thought it was more entertaining than anything else. I was happy that they were willing to try it, Anyway. Pipe cut, and the threading was acceptable enough for my purposes. I offered them a fiver and they declined stating they cant accept any tips. Professional or not, a nice personality and good customer service really does help. Anyway. Ill keep HD in mind the next time I need to make a larger purchase. Thank you.”
“10 star service, but I messed up ??♀️. But my step dad taught me no project isn’t complete without at least 3 trips to The Home Depot. I got some lumber cut, and so thankful. My pup supervised the wonderful gentleman my many cuts. But dang it, I miscalculated my measurements. So do I buy new lumber or can I bring my lumber back for new cuts? We are frequent flyers, my pup loves The Home Depot and your staff. Always helpful. Thank you also for supporting the military. I’m a 22 year veteran. I also dropped a piece of my lumber a a kind gentleman picked it up and found me. This is why we shop here. It’s not one trip but 3 trips for one project!!!”
“Went to Menards and needed a plumbing part and the person in that dept didn't know a damn thing about plumbing went to Lowes and the lady in that dept went right to where the part was so Lowes people are trained s little better then Menards people”
“We were helped generously this morning. But returning the trailer, the clerk was a bit rude, she stood in the way while we backed up to drop off the trailer and acted incredibly put out. Especially when she stated she was not going to help walk it into place, even though no one asked her to.
Guess everyone had a long day.”
“Sold me a pair of snips, opened them for me, and helped me get the fish hook out of my hand! Even gave me some Neosporin and a bandaid. 5/5, would choose Lowe's over ER for minor medical emergencies again.”
“Overall it's a great Lowes. However, can you please not have the super aggressive guy trying to sell gutters as soon as you walk in. He's really pushy even after you tell him no thanks and I genuinely might drive farther to Menards just to avoid him.”
“Springboro TSC is always so fridndly & helpful! Ron Howard helped me fix a problem with a trailer I bought there today. They all seem to be very knowledgeable & if they dont know another employee will.”