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“I needed to drop off a return and this was my first time at the UPS store. The customer service help us extremely great! Nadine is the one who helped me and I had a few questions since I’ve never done a return to the store and answered every question I had, and made it clear what I needed. It’s not like that anymore these days, so I appreciate the Customer Care and Nadines helpful manner. Definitely will use this store again.”
“Rusty was very helpful with a return of a cell phone. He explained how to send the needed label through email and he was able to take care of the return. Very respectful!”
“Luke is definitely a five star employee of the UPS store in Lebanon!! He was SO helpful! At a glance he could tell I was clueless regarding my Amazon return. He was professional—not making me “feel like a dummy”!! Thanks Luke…and the sweet owner of the nicely kept store!”
“I go here several times a month for years. They are so kind. Great customer service. I feel like I'm apart of the crew. I'm a talker, and they never mind engaging in a conversation with me.”
“Every time I visit this location, I'm helped by Kent. Perhaps he's a manager. I'm not certain. Regardless, he always have me covered! I returned an Amazon package, and he got me in and out after only two or three minutes. I've shipped packages out from this store, and Kent took good care of me each time. He even laughs with you if you need to laugh. Very appreciative of Kent! ✌”
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“UPS Store in SpringboroThe customer service in this particular UPS store is the best I have ever received. The manager there is great, and all of her employees treat the customers with respect the store gets a 10 from me.”