The UPS Store #2162 in Lebanon is a locally owned and operated business that provides a variety of services, including packing, shipping, printing, document finishing, notary services, shredding, and faxing. Customers consistently praise the friendly and accommodating staff. Employees like Taylor, Jordan, Megan, and Luke are noted for their exceptional service, patience, and professionalism, especially when handling complicated tasks such as Amazon returns. Many customers express appreciation for the helpfulness and kindness of the team, making their visits stress-free and efficient. The store is well-maintained and offers a welcoming atmosphere, making it a reliable choice for mailing and shipping needs. Visitors are encouraged to stop by at Colony Square Plaza for assistance.
Franchise store that charges for things other locations don’t. When questioned about this, staff got very rude.
April 2026
Most staff in the Lebanon store are borderline rude. I ordered a poster, was told I’d get a call same day when it was ready. I didn’t get a call. I called next day, it was ready. I was never going to get a call, apparently. I’ll try the Springboro UPS next time. Not coming back to the Lebanon store.
May 2025
Taylor is the best there is, the best there was, and the best there ever will be.
