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November 2023 by Shannon Hoebbel
I’m absolutely in LOVE with my countertops and full height backsplash! They were very easy to work with and within two weeks of contacting them my project was finished! Highly recommend!Service: Kitchen countertop installation
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September 2023 by Laurie Moher
My design co recently used Bella Stone for a kitchen remodel and my experience has been wonderful. Their customer service is five star and the finished countertops look beautiful. We couldn't be happier with the overall experience. They're a family company which I LOVE and Bella Stone goes the extra mile for their customers. I plan on using their services again for other clients. Thank you Drew and crew for making us feel so happy! The pooch even got a dog bowl makeover!
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April 2023 by Brandon Keith
Drew was incredibly friendly and helpful in our search. Their granite prices are reasonable and include installation. He showed us some cabinet samples, granite slabs, and remnants. Definitely considering using them for our cabinets and countertops.
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April 2023 by Dee Campbell
They were professional, prompt and efficient! They counters tops were installed seamlessly and they look amazing!Service: Granite countertop installation
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April 2023 by Sue Gilkey
Fabulous company. They did a great job on our counters.Service: Kitchen countertop replacement
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March 2022 by Ricky
Bella Stone (Luciano) did a fantastic job both measuring the kitchen countertops and custom sink in granite. The tools they used to measure prior to cutting are high quality and insured that the pieces fit perfectly when it was time for installation. They made sure everything was perfectly level and that the finished product was perfect and the price was more competitive than others quoted. I would use them again and recommend them to anyone.
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January 2022 by Mac McGregor
Provided granite countertops for our outdoor kitchen.Lightning fast service at a competitive price. Great attention to detail both in fabrication and installation. Highly recommended
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November 2021 by Amanda McVety
We had a great experience with Bella Stone and I highly recommend them. We got new countertops and everything went smoothly.
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September 2021 by Carly Kroeger
First off, when I initially contacted Bella stone it took me almost a month and a half to get a call back about measurements and to start the process. I left message after message. I used email/text/phone. I had me and my boyfriend trying to contact them at this point and were very unsuccessful. Once in contact and FINALLY getting the ball rolling 2 months later I finally had cabinets/granite ordered. Wait time wasn’t horrible but it did take awhile for a certain drawer that I ordered (understandable with COVID).Once cabinets were installed I noticed multiple deficiencies in which I communicated to be fixed and most of them were. (Warped door, missing caulk points, missing paint etc) I kept the $2,400 I owed them for install until they had fixed the issues I had made known. I made a couple final issues that I wanted taken care of known to an employee over the phone. damage to the bottom of cabinet from install, a couple door bumpers and a stain in cabinet doors. (This kitchen was not being used at this point whatsoever and wasn’t used till over a month after install) I was told there would be someone out to take care of this a month ago. I’ve left at least 10 text messages and a few phone calls with this company and have received no response. I waited to make this review for quite some time to give them the benefit of the doubt but after failing multiple times i had to do it.Good luck to the next guy. It’s a job in itself to just simply communicate with the company.So at this point I’m with a cabinet door with no bumpers, damage to the bottom of a cabinet from install and 2 cabinet doors that are stained. This was my last resort. I’m very dissatisfied and would not recommend based off the end result of their work. It almost seems like once they got my money for install I was no longer important.Also this review is under my name. The person who purchased the cabinets from Bella stone is my boyfriend Troy Weiss. That way there’s no confusion on who you have in your database based off some other reviews I’ve read that was your excuse. Saying “this persons name isn’t in our files so they must not be real reviews.”Service: Remodelling
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June 2021 by Kathi Earlywine
I had granite countertops installed 13 months ago and initially they did a good job. Now I need a chip and a crack fixed on the same countertop and left 3 messages to get an estimate and have also emailed. No one will return my call! .I have called a few other companies however they suggest I go back to the original company that did my installation. If I had known that they were going to ignore any repair that I would need, I would have used a different company! There is no way I would ever recommend them to anyone due to their poor customer service and unprofessionalism. .
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May 2021 by Hannah Breyley
Very happy with our new countertops! Always received a quick response, and even faster service! Only took a few days after measurements to get the install done, and the install only took a few hours. The installers did a beautiful job. Very happy and have already recommended Bella Stone!
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March 2021 by Theresa Lyons-Triantafilou
Bella Stone has done work for me twice. Recently they replaced 3 bathroom vanity tops with granite. They did a fabulous job in both cases. Very customer service oriented. And meticulous in their work. I am thrilled! I highly recommend them. And very competitive pricing!
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January 2021 by Emily Howard
Bella Stone did an amazing job with our recent partial remodel! We had them put in new quartz counter tops with a full back splash in one of our loft apartments.They were extremely thorough when they quoted the project and really took their time measuring for everything we needed. The installers left our space better than they found it too!Kaila was always super responsive and communicated with any and all updates.Now, we are just waiting on our new stove to complete the new look.
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January 2021 by Jesse Younce
We absolutely love our quartz counter tops we had installed. Very good quality. Great customer service very helpful. On time and reliable. Only took a week after ordering for the install. The workers were very nice and did a great job and worked very fast. Thank u Bella Stone we will most definitely be return customers.
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May 2020 by Kyle Fowler
We received a quote from Bella Stone recently and they were very professional from the beginning! We called and inquired about some quartz countertops for our bathroom and we were able to set up an appointment and stop by to view selections in their showroom. Highly recommend working with the team at Bella Stone Cincinnati!