Mobile Phone Accessories in Steubenville, OH

“I purchased the phone in November off of Kim and she told me of a promotion for a free line which I took. This would equate out to a savings of $83 a month for me. When I received my next bill the balance had doubled. I went into the store and spoke to Kim who referred me to Kristen the store manager to resolve the situation. After speaking to Kristen and her reaching out to Verizon support we thought the situation was resolved. Needless to say it was not. After two more billing cycles and two more phone calls from this store, it has now been finally resolved. I want to thank Kim, the salesperson who sold me the phone and made me aware of the promotional event as well as Kristen, the store manager, Cody and Morgan, for assisting me and getting this situation resolved. I got a new phone in November. I added a new line and my bill is a little lower than what it was prior to my November purchase. Thank you again, Kristen, Kim, Cody, and Morgan. I would recommend this store and staff to anyone. Staff to anyone I give them a 20 out of a possible 10. Great jon”

“Julian is an excellent sales associate. He was working alone and was very efficient and able to help all the customers in the store in a timely manner. He was able to provide an upgrade to our service and save us money. I really appreciate the time he took to help us. Excellent customer experience!!!”

“Brandy is VERY knowledgeable about her job ! She is super efficient and polite ! She greeted me at walk in but was working with another customer and was the ONLY staff working that day ! She assisted me fully with getting a new phone and was swift in her work ! I feel that she should have coverage to help her in store if needed so customers do not have to wait unassisted - that would be a problem or concern for Management ! She is an outstanding employee ! Thank you Brandy !”

“My experience with Josh at this cricket location was great , I’m giving 5 stars because of him unfortunately tho to the company you guys need to get more help for the store , the store was packed full and the only employee here is Josh the manager I’ve seen him in this store every day for weeks this store is by the gym I go too shout out for Josh for being so great but shame on this company how can you allow someone to work every day with no help !? Thank you Josh for your kindness and help”