“Julian helped me with absolutely all of my needs without pressure. Very professional and took his training serious, he knows his stuff! Prior to going to this store I had been at another local AT&T which was very disappointing and not helpful AT ALL. After working with Julian I will absolutely returning to this store for all my future needs. Thanks Julian for being a rockstar sales rep!”
“Yash and Ali were so helpful! I was in a situation where I had to switch my service from one phone to another due to issues and they helped me so much. This has been a great relief to me in a rough time.”
“From now on this will be the only Metro I go to! I’ve had many experiences in Metros and have always dreaded it! I know when I go to Metro that means I’m going to be in there for at least an hour! Not here though.. Salman offered his expertise and had me in and out of here in under 10 minutes! Very pleased! I will only go to Salman from now on.”
“Brandy is VERY knowledgeable about her job ! She is super efficient and polite ! She greeted me at walk in but was working with another customer and was the ONLY staff working that day ! She assisted me fully with getting a new phone and was swift in her work ! I feel that she should have coverage to help her in store if needed so customers do not have to wait unassisted - that would be a problem or concern for Management ! She is an outstanding employee ! Thank you Brandy !”
“My experience with Josh at this cricket location was great , I’m giving 5 stars because of him unfortunately tho to the company you guys need to get more help for the store , the store was packed full and the only employee here is Josh the manager I’ve seen him in this store every day for weeks this store is by the gym I go too shout out for Josh for being so great but shame on this company how can you allow someone to work every day with no help !? Thank you Josh for your kindness and help”
“I went in to the Steubenville T-Mobile today, to ask questions about updating my plan. Communicated wih staff person: Amanda, she was absolutely amazing. I updated my plan, and she was so nice. I work in Healthcare, and it so appreciative of kindness. Would highly recommend this location.”
“Haley was excellent today very nice and patient she had some issues with processing the account but kept us very informed on everything she was doing left feeling very comfortable with the transaction”