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“Very pleasant. Employees and Staff were courteous, polite, and customer friendly. Nick B. Was very helpful in completing our transactions and business that we had to get done.”
9AM - 4PM
3857 Darrow Road, Stow
Banks
“Great customer service not only at this Stow location but all Key branches I've been to. They know me by name and always go out of their way to go above and beyond. I've also always had good experiences with calling the 800 number when there were routine questions.”
Open 24 hours
3311 Kent Rd, Stow
Banks
“No complaints! I visited this branch when it was closed - I just needed to use the ATM. The location is very convenient, and I felt safe here. I had no trouble making my transaction. I didn't have to wait at all. Even though it's in a very busy area, the bank itself wasn't overly busy. I would definitely return to this location if I was in the area!”
9AM - 5PM
4499 Kent Road, Stow
Banks
“We had a wonderful experience with Scott to address some questions on a private client account. We had a horrible experience at another branch and Scott really made up for it at this branch. He was friendly, kind, and helpful!”
9AM - 5PM
3093 Graham Road, Stow
Banks
“Dan was so helpful over the phone and in person. He was enthusiastic to help me with my account and printing a new debit card. He made something stressful for me very quick and easy, and I have confidence my account is in good hands. Thank you Dan! Your positivity is greatly appreciated!”
“Michael, the General Manager, Ben, Logan, and Eric have ALL been exceptional in making me feel welcome, safe, and taken care of.After my account was compromised, Michael spent over 5hours(over the course of 2 days) with me, chatting, then speaking with customer service, until EVERYTHING was Resolved!”
9AM - 4PM
3323 Kent Road, Stow
Banks
“I have been working with this bank for the last few months regarding an Estate Account! The staff at the Stow location is Amazing! I would highly recommend this bank to all my family, friends and complete strangers! Nick and Andrea have been such a blessing! They have been so helpful and supportive with all my questions and concerns regarding my account! Thank you to the Citizens Staff!”
“I brought my sister here this past weekend to open her first checking account; despite not getting there until relatively close to closing, Elizabeth (who I believe was filling in from another branch) was amazingly kind, helpful and upbeat while opening the account.She took her time explaining things to my new-to-banking sister in language that she could understand and ensured any questions she had were answered.While they did their thing, I observed the tellers working with customers coming in for various transactions and they were all very polite and seemed to enjoy what they do.The account options at Huntington are very generous including things like overdraft help and reasonable fees....not typical of most banks.Thank you!”
Banks
Banks
Banks
Banks
“The bank itself is clean and comfortable..the people working in the bank are always friendly, attentive and knowledgeable and Nicholas K was amazing, he handle all of our account needs perfectly. Very patient and understanding to my mother and I.”