Sally Beauty at 4260 Kent Rd in Stow, OH offers a wide range of salon-quality products at affordable prices. Customers can find everything they need for hair care, hair color, styling tools, accessories, cosmetics, nail care, and salon equipment. The store carries top brands such as Clairol, L’Oréal, Wella, and Chi, making it a convenient place for both professional stylists and at-home users. One of the standout features is the free Licensed Colorist OnDemand service, which connects customers with expert colorists for personalized advice and product recommendations. All products are backed by a Love It or Return It Guarantee, providing confidence in purchases. Customers appreciate the friendly and helpful staff, with several reviews highlighting employees who go above and beyond to assist. For example, staff members are described as kind, knowledgeable, and enthusiastic, making shopping experiences pleasant and memorable. Some customers noted the store’s organization and the availability of vegan and cruelty-free options. However, there are occasional issues such as missing hair swatches, which can make choosing colors difficult. Despite this, helpful employees like Tia make up for such inconveniences with their positive attitude and readiness to assist. Overall, Sally Beauty is a welcoming store that offers quality products and excellent customer service to meet various beauty needs.
I have been coming to this location for awhile now and the manager named Susan is always friendly and helpful and I always leave with more than I intended but thats ok, I love the products! This is the only Sally's I shop at! Excellent customer service!!!
April 2026
I love coming to this location. Susan and her team offer great customer service every single time and are always able to help with anything I need with hair dye or nail care! Some of the sweetest hearts work here!
March 2025
The ladies here helped me find some great products for my hair and scalp, all while being very friendly and listening to my concerns.
