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“Emma is such a helpful bank teller. She knew that I was in a time crunch, and although opening a new CD is estimated to take 30 to 45 minutes, she worked fast for me and was able to get me in and out within 20 minutes and everything was done correctly. Very good experience.”
“The Streetsboro branch has been great to work with. It's rare that I visit a branch anymore, but when I do, I get great service.
They always have an available representative and most of them are notaries, which is nice to know.”
“I recently switched over to key bank. I had the chance to meet with the manager Jonathan. He was polite and courteous. He reviewed some of my banking finances and showed me how my other bank was charging me fees that I shouldn't have been charged. I cant enough good things about this branch!! I'll be referring my friends and family to this branch!!”
“Paul Schwab is the Manager here and I don’t think I’ve ever been taken care of in the way that he has from any bank, helped me figure out what was going on, was kind and patient and just outstanding in general, if Chase is smart they’ll continue taking him up the ladder because this guys is just amazing!”
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“Great customer service; and always greeted with smiles and good energy. I appreciate their professionalism, kindness, and care for their customers. Shout out to Karissa and Amy; THEY ROCK”