Computers near Strongsville, OH

“Always a good time at best buy. I came here to get an RTX 5070 for my computer. Ordered online. Order was ready within 1 hour. Did have an issue with my order when I got it home. Best buy allowed me to exchange my purchase for another one, with no hassle. Very satisfied with how I was treated. Customer service was very kind and understanding. 10/10”

“Excellent service, turnaround time and pricing!!! Very cordial and took the time to explain and show me what was wrong with my computer. Big problems or small this place handles it! I will definitely be returning if another problem arises and highly recommend this small business!!!”

“I chose the Best Buy “Geek Squad” to install a Uniden radar detector (R8W - New Model), plus a Redtiger dash cam (F17Elite). They were installed in 2 separate visits, over the course of a couple of weeks, due to scheduling.

The Best Buy technician who installed both units was Agent Tim. I found Tim to be very patient, very knowledgeable, very professional, and very conscientious. It was my good fortune that he worked on my vehicle! Tim is a great ambassador for the Best Buy brand, and I hope that management recognizes him.

Now, the Uniden radar detector has operated flawlessly. No issues. It works out of the box, exactly as advertised.

Unfortunately, I can’t say the same for the Redtiger dash cam. While the front, rear, and cabin cameras work (as advertised) when my vehicle is moving, the Parking Mode function is inconsistent. Sometimes it works, sometimes it doesn’t. Agent Tim installed the dash cam correctly.

I am frustrated beyond belief.

The only saving grace is that the Redtiger customer service team is absolutely passionate about resolving the issue with the Parking Mode. I have spoken to Emerson on the phone, and I’ve exchanged emails with Emma. They have been outstanding in terms of trying to resolve the issue, and they are truly customer-focused and driven in their eagerness to deliver a solution. I can’t say enough about their genuine desire to get this Parking Mode issue remedied.

I’ll update this Review as needed, especially if I get caught-up in a “he said/she said” between Redtiger and Best Buy, which I don’t anticipate…”

“This Best buy seems to have no inventory. I'm not sure if this is common across. All the Best Buys. It also felt like I was intruding when I asked questions”