DSW Designer Shoe Warehouse is a popular destination for shoe lovers seeking on-trend brands and styles. The stores feature an impressive selection of over 25,000 pairs of designer shoes for men and women, including popular labels like Nike, Cole Haan, Sperry Top-Sider, and more. Customers can also find handbags, accessories, and kids' shoes, all conveniently in one place. The shopping experience at DSW is generally positive, with the stores being clean and well-organized. Customers appreciate the variety of options and the opportunity to find great deals. However, the level of customer service can vary, with some reports of unfriendly or unhelpful cashiers. In contrast, there are also examples of exceptional service, with staff members going above and beyond to assist customers. Overall, DSW is a go-to destination for shoe enthusiasts, offering a wide selection of on-trend styles and the convenience of a one-stop-shop for footwear and accessories. The company's DSW Rewards program also provides additional benefits to loyal customers.
Very nice selection, just doesn't go up to the shoe size I am looking for for my son (size17)
September 2025
I am so grateful for the awesome customer service I received from Emily! I had a unique return situation and she was so patient and understanding! We got everything worked out!! My VIP status paid off in spades!! Highly recommended the Strongsville DSW! Thank you Emily!!!
April 2025
April 21, 2025 I shopped today at DSW and bought shoes and Lynco Sports Ortho shoe pads. Emily devoted alot of time helping me find the right fit. She was amazing. Cheryl Ludwig