Kohl's is a large store that carries favorite brands in fashion, footwear, beauty, and home decor. It offers sales, Kohl's Cash, and a mobile app for shopping. The store has implemented a new self-checkout system, though some customers prefer assistance from the employees, who are described as beyond kind, knowledgeable, friendly, and good. The store itself is neat and items are easy to find, a positive turnaround from a previously messy state. Facilities include nice bathrooms and decent parking. However, some recent feedback notes disappointment with sales and coupon limitations, with a perception that materials seem cheaper. The company emphasizes hassle-free returns, free store pickup, and community giving through Kohl's Cares.
They fixed the self pick up, and so easy to find orders now. Staff is always so nice and helpful
January 2026
Nithya – Strongsville, OH Kohl’s really helped me with my purchase. The communication was great, and the associate walked me through the checkout process, making everything easy and stress-free. Overall, it was a smooth and pleasant experience.
January 2026
I love Kohls, they have nice clothes there! Pajamas, jeans, dresses etc. Very clean store as well. I highly recommend shopping here.
