Kohl's is a large store that carries favorite brands in fashion, footwear, beauty, and home decor. It offers sales, Kohl's Cash, and a mobile app for shopping. The store has implemented a new self-checkout system, though some customers prefer assistance from the employees, who are described as beyond kind, knowledgeable, friendly, and good. The store itself is neat and items are easy to find, a positive turnaround from a previously messy state. Facilities include nice bathrooms and decent parking. However, some recent feedback notes disappointment with sales and coupon limitations, with a perception that materials seem cheaper. The company emphasizes hassle-free returns, free store pickup, and community giving through Kohl's Cares.
It was expensive even with the sales. Quality so, so. Lots of times is nothing to buy or to fit well. I am size 8, and it should not be such a problem.
March 2025
This particular kohls used to be the messiest place ..boxes in the aisles. So I quit going there for several years. I was pleased to see that the store has done a great turnaround. Items were neat and easy to find. The new check out system is much better.
November 2024
Very disappointed in the sales at Kohl's last several months. Materials seem to be made cheaper. You cannot use the coupon on a lot of items. I purchased items at JC Penney- pretty good sale price and had a 50% off coupon. name brand items that are made very well.
