Yankee Candle is known for its friendly and helpful staff who provide excellent customer service. The store is well-organized, clean, and has a wide selection of candles that smell good and create a welcoming atmosphere. Customers appreciate the considerate assistance when choosing fragrances, and many enjoy the variety of scents available, especially during seasons like Christmas. However, some long-time fans have noticed that the candles' scents have changed or become less appealing, describing them as off or missing something. Despite this, visitors continue to enjoy the store's friendly environment and beautiful displays, with many planning to return for future purchases.
I went to Yankee candle today to redeem my birthday reward! Abigail took such great care of me. She was so kind and considerate while helping me choose from all the different fragrances that they have available. Her customer service was excellent. She’s an amazing soul! You are blessed to have her as an employee.
April 2025
Staff is super friendly and super knowledgeable! This store has a very good selection of candles to choose from. And it always smells so good and is kept super clean in there as well!
December 2024
I bought a pine scented wax melt for the Christmas season - attendant was so honest in saying how strong they are! I am so happy with my purchase I will definitely be returning.
I wanted to say thank you for being kind and welcoming to me.
