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“I can see that from the day I opened my account that they were very happy to see all my needs were met and offered to help me with online account when I needed it. Tellers were very polite and friendly and was surprised that one of the tellers was a neighbor who also said any issues don't hesitate to call”
8:30AM - 4:30PM
234 N Main St, Bryan
Banks
“I have been a member of Northwestern Federal Credit Union since the early 90's when it was still Aro's Credit Union. It has always been a great financial institution. We have seen different faces come and go throughout the years, they have always been pleasant ones. I had an issue with a credit card payment from another bank. I was never able to get ahold of someone to get the issue resolved and get the card closed. Not being able to reach out and talk to someone on the phone has got to be one of the most frustrating things to deal with. I was talking to Kenzie about my frustrations with the card and she offered to help. She took her time to sit with me as we reached out to customer service. I was able to get a payment setup and after that had cleared, I came back in and she sat with me again as I called customer service and closed the card. These bigger banks are losing this friendly customer service and "hometown feeling" It's nice to walk into an institution and it feels like your greeted by friends or family. That is what you get here. Keep up the good work ladies!”
8:30AM - 4:30PM
1000 South Main Street, Bryan
Banks
“We have had a great experience working with F&M bank and Pat Burkholder in getting a home loan and purchasing a house. Pat was very knowledgable and makes you feel comfortable going through the process of buying a home. We definitely recommend F&M bank!”
9AM - 5PM
310 S Main St, Bryan
Banks
Banks
Banks
“GenFed is probably the best bank I have delt with in decades. I have done business with a few other banks and they love to charge fees for everything. Unless I overdraft, GenFed hasn't charged me for anything. I highly recommend this credit union.”