Victra, a Verizon Authorized Retailer in Sugarcreek, OH, is known for providing a positive customer experience. The staff, including store consultants and managers, are knowledgeable and friendly, offering a wide range of wireless devices such as phones, tablets, wearable technology, and accessories, along with device protection. Customers appreciate the professional and quick service, with staff members like Dillon, Dave, Logan, and Ashley going above and beyond to help find the best options, save money, and ensure satisfaction. Many mention the helpfulness and dedication of the team, which makes the store a trusted place for upgrading devices and receiving personalized assistance. Overall, Victra aims to connect technology to life in a trustworthy, fun, and profitable way, leaving customers impressed and eager to return.
I am not the type of person to rate stores. But this i couldn't ignore!! Logan& Ashley we're amazing they hooked me up with the phone with the absolute best camera!!!. (Like literally it doesn't even need to be filtered)...
July 2025
Both of the guys who helped me were very professional and knowledgeable.
May 2025
Dave V, was a tremendous help. He was able to save us a lot of money. We will from now on make the 30 minutes drive for his type of customer service. Keep up the great work Dave!
