Verizon

Electronics, Cell Phone Stores, Internet Service Providers
Hours: The Verizon store in New Philadelphia is highly recommended for its excellent customer service and knowledgeable staff. Customers praise employees like Chad, Justin, Heather, and others for going above and beyond to assist with their needs. Chad is described as the best employee, always willing to help, while Justin provided great assistance during a visit. Heather was especially appreciated for taking her time to explain things clearly and offering exceptional support. The store’s manager sets a positive tone, being respectful and kind to both customers and employees, even during busy times. Despite some challenges like transferring service from Sprint and dealing with roadblocks, customers feel confident in the professionalism and character of the staff. Many mention that the staff provides personalized, focused, and informed service, making their experience worthwhile even if Verizon's prices are slightly higher than competitors like T-Mobile. Customers also highlight the convenience of online ordering options, including free 2-day shipping, same-day delivery where available, and in-store pickup. Overall, the store offers a welcoming environment where customers receive attentive care, which is especially valued after frustrating experiences with customer service through phone and limited store hours. The staff’s dedication and professionalism make the Verizon store in New Philadelphia a trusted place for mobile, internet, and business needs.

• 0.22 miles

  

  The Wireless Center Cell Phone Store, Mobile Phones
• 0.88 miles

  

  Metro by T-Mobile Cell Phone Store, Mobile Phones
• 0.94 miles

  

  No Contract Wireless Cell Phone Store

1. New Philadelphia, Ohio