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“The staff was nice and professional and were able to accommodate my car request needs. The car was very clean, full of gas. It was a pleasure doing business with National Car Rental.”
“Tammy was super helpful and loved her proactiveness and care for customers. We were traveling from NYC to Chicago with full family of elders and kids and our van broke down around this area. We lost all hopes of returning comfortably and Tammy went over and above to arrange for a car that made our journey comfortable.”
“Had an excellent experience renting at this location. I booked through Costco which helped me save a bit. I originally booked the cheapest car/economy sized, but was pleasantly upgraded to a mid-size sedan (2025 Mazda 3) free of charge, which had just a little over 1000 miles which was nice. Entire experience was smooth and I would recommend. Just be aware that when you pay, you may see a +$200 deposit on your card. This was reversed for me after returning.”
“Convenient airport location. Very friendly, courteous, knowledgeable, and professional staff. Interior of vehicle appeared to be and smelled well sanitized. Vehicle pick up was swift. Vehicle had 20k miles and drove well with no issues. Hours of this location change between week days and weekends. Please be aware though there is a key drop box as well.”
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“I had never rented a car before. I called the Toledo Express Airport location to get some information. The agent I spoke to (maybe Kevin??) was extremely helpful. He made me feel at ease giving me all the details I needed. It couldn't have been any easier. When I was ready to return the car a week later, I called to see if I could make the return time a little later and I spoke to Becky. She was very helpful allowing me to return an hour later than my original 11:30am return time. No problems at all. Will definitely rent from Enterprise in the future.”