Acme Fresh Market Pharmacy No. 11 has a friendly and knowledgeable staff, with pharmacists and employees who are generally kind and helpful. Customers appreciate the helpfulness of the team, especially when filling prescriptions and getting vaccines, although there can be delays due to paperwork or insurance approval. However, some customers have experienced issues with store organization, noting empty shelves and spoiled fruits and vegetables. There have also been concerns about store hours, with recent changes not clearly communicated online, leading to inconvenience for customers who arrive expecting to shop or pick up prescriptions later in the evening. In addition, the hot food section has received criticism for poor service and rude behavior from staff, with reports of one employee being argumentative and dismissive. Customers have also mentioned difficulties in finding management to address concerns about staff conduct. Overall, while the pharmacy staff is generally praised for their friendliness and knowledge, issues with store organization, communication, and customer service in the food sections have affected the shopping experience.
The pharmacy staff is wonderful. I would not recommend getting your vaccines here but no one can be good at everything.
November 2023
Pharmacist is knowledgeable and friendly as so are the rest of the crew. Got my vaccines here took awhile to fill out forms and waiting for insurance company to call back for approval. But got ten dollars free for groceries forgetting two vaccines!
August 2023
The pharmacy staff is wonderful.I would not recommend getting your vaccines here but no one can be good at everything.