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“Came in opened an account, opened an auto loan. Great environment great service from Sara V! Great communication, great follow through, helped every step of the way!”
“I am impressed with Promedica credit union, firstly because their customer service is outstanding, and secondly there are convenient branches in the hospitals, they are also easy to phone, as there is no long waiting lines.”
“I just wanted to say Bill just helped me A LOT and I'm a tbi patient and no one's ever kind or patient w me. He also knows a lot about life. It truly made my day and I hope someone shows this to him and it makes his thank you. ?”
“Every time I come in, I'm always greeted with a smile and a warm greeting. Anytime I have a question, they are more than happy to help. I'm absolutely content with the choice I've made in this credit union.”
“At my office, we normally have our deposit pickups scheduled on Thursday’s, but the due to the icy weather, we switched it to today (Friday). I want to give a shout out to Mark because he came in with a smile, wished us a “Happy Valentine’s Day” and told us a couple of dad jokes! That encounter was so refreshing and really made today a “Fun Friday”! Give this man a raise!!! ??”
“I Absolutely love this place amazing customer service friendly tellers they treat you like family would recommend this place to anyone looking for a credit Union Charles R”
“The ladies Ms.Mariah, and Ma.Lisa are so polite and always helping me out when needed, always a 10/10 experience and i know for a fact i give them hell about my money but they always help and always do it respectfully.”
“I cannot get over how amazing Bev has been! I applied for an auto loan and she went to bat for me with the dealership who kept trying to play me. I am so thankful for her!
The bank itself has amazing rates and I love that everything can be done online as well. That is hard to find with credit unions.”
9AM - 12PM
5037 Suder Ave, Toledo
Banks
“Many thanks to teller Sandy who went above and beyond her expected service to retrieve my cash from the hungry ATM, she could have called it a day and made me wait for days until the next balance to get my money back, but judging by the looks of the bills, she dug the crinkled, crumpled wad of cash from the jaws of death. Customer service like hers is rare and should be acknowledged. By working too hard she did not make her coworkers look bad, she only made all of Keybank look better today, thank you again!”
“I been with this bank since i was 17 im 22 now and still withthem great service the ladies are nice the tellers, im actually going through them to become a first time home owner Jennie Meyers is an amazing lady i love her.”
“I have been very blessed with excellence customer service. Warren Fleer went beyond and I have been telling everyone I know about Toledo Urban Credit Union. I look forward to them assisting me with other services.”
“As a young adult, I really appreciate how clear and helpful the staff is-- the intricacies of finances are rarely taught in school, and I'm of the firm belief that I would be worse off had I turned to a bank rather than CCU.Not having to go anywhere to deposit checks is the cherry on top!”
“After having such a horrible experience at the Maumee/Dussel rd location! The Heatherdowns location was both quick on answering my questions and getting me in and out with my wire transfer that Maumee couldn't do. Bree answered the phone quick and scheduled me right away and Melony was very professional and quick with no problem and cared about my needs while I was there.Thanks Again!!!!”
“Wife has been a long time card holder and has a credit card through them. The credit card was stolen and the branch had no one on site to assist. Took me writing a review to get attention... BUT they called my wife and took care of everything and reversed all charges. The person who assisted redeemed the branch to us and helped make our lives easier.”
“Wonderful FI with a fantastic, knowledgeable, helpful team. It seems only unhappy individuals like to use Google reviews but stepping into the branch and seeing the friendly, familial interactions between members and employees never fails to put a smile on my face. This is the place you want to be and go if you want a personal, caring experience in your Financial Institution. Be honest, call in to explain your situation and ask for help and financial advice, and they are ALWAYS available to help. My guess is the bad reviews come from people who ignored calls and overdraft warnings, called when they were in the water well above their heads, then got upset when the options for assistance were limited. I'll be the first to admit I have had to overdraft from time to time, and have missed a payment or two, but if you are transparent and ask for help, the helping hand is there.”
9AM - 12PM
2161 S Byrne Rd, Toledo
Banks
“Seems to me that you either are a bum or just too lazy. Balance your check book and you would know if you're going to overdraft your account. Freaking moron.”
“We have been with Security Credit Union for 4 years now, great rates, good service for both, our mortgage and our home equity loan. The person that handles home mortgages (Eric C.) is awesome. I would highly recommend SCU”
“I am banking with huntington since two years . Their service is awesome . The staff here is very helpful . It is inside university and mostly students use their services.”
9AM - 12PM
7350 Central Ave, Toledo
Banks
“Love this key bank!! Everyone there is so friendly! Everyone there actually wants to be there and are so helpful unlike the other key banks I’ve been to in the Toledo/sylvania area. Great staff very friendly and helpful!!”
9AM - 12PM
2310 W Laskey Rd, Toledo
Banks
“Always polite, always efficient. Often understaffed, but that's the dilemma with branch banking in the days of the internet. The people who generally show up at a branch have simple, but time consuming needs.”
“We have belonged to Sun Federal Credit Union ever since they bought the Riverside Hospital Credit Union. They have always been fair to us, and are always helpful. I'm not thrilled about losing the on-site tellers but, all financial institutions seem to be getting away from on- site tellers. We have had car loans with them along with savings and checking accounts.I have only had one problem with them. But it worked out. Also, unfortunately they don't exchange currency. Overall I have and do recommend Sun Federal to people looking for a new bank.”
“I love this Bank 200%. They always always take great care of me.. The tellers are always happy to see you and they always know what to do. This is the only bank for me.”
“I highly recommend SFCU. Corey Julius is my go to lender and never disappoints. Corey is super transparent and informative through out the whole process. I use him as often as I can.”
“I have enjoyed being a Woodforest custom since this branch opened in this store. I can’t tell you how wonderful it’s been using this branch. Customer service here is just above and beyond expected. Though I have been happy with every teller and manager that has helped me, Zachary Terroy has always been above and beyond the meaning of helpful. He is both knowledgeable and has excellent customer service skills. It is really a pleasure to do business here and even better when he helps you.”
“Lisa Lorigan is the BEST office manager there. I love going to her. She's extremely helpful, kind, doesn't rush you and helps w/everything you need, no matter the situation. She finds out answers if she doesn't know them \u0026 points you in the right direction. Kristine is a teller there. She's been there for years. She's nice, kind, outgoing and been very helpful to me and my family. As far as banking goes it's been one of the best places I've ever gone to. I've used Huntington on Laskey and WILL NEVER go back. They gave out our personal information when they weren'tsupposed to! And my family has had unfriendly office employees from there as well. Credit Unions are much better. I also like Glass City Federal Credit Union I've used them in the past for years as well.. but Directions is now my one stop for everything Loans, credit cards etc!! Thank you Lisa ffg or taking care of me and my entire family!”
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“Jaci and her team at Waterford were the absolute dream team! We are so thankful for how quickly they worked to get us taken care of. We will most definitely be referring them to anyone and everyone.”