CVS is a clean and friendly store where staff are always helpful and patient. The store offers easy online scheduling for services like the Covid vaccine, and the staff makes it accessible for people with mobility issues. Customers appreciate the good customer service, though some find the pharmacy slow, especially when waiting for prescriptions. The pharmacy staff do their best despite high stress and limited resources, and the store also serves as a UPS drop-off location for Amazon returns. Overall, CVS provides basic items at fair prices, with staff available to answer questions and assist customers, making it a popular choice for many.