Firestone Complete Auto Care in Toledo, OH, has earned a reputation for reliable and friendly auto service since 1926. Customers appreciate the knowledgeable staff who provide excellent customer service without trying to push unnecessary services. Many reviews highlight the team’s professionalism, accommodating attitude, and top-quality work, especially praising staff members like Ian and Devin. The shop is known for being open on weekends, which is a big help for travelers and busy residents alike. Customers often mention how the staff quickly and efficiently handle repairs, including tire replacements, alignments, oil changes, and brake inspections, often at a lower cost than expected. Several reviews describe the staff as understanding, kind, and honest, with clear communication about the work needed. The shop is a trusted place for those needing quick service or comprehensive vehicle maintenance. Overall, Firestone Complete Auto Care provides trustworthy, affordable, and convenient auto care, ensuring vehicles run smoothly and customers feel valued and cared for.
Out of towner experiencing a blown tire on 80 and Ian Alberts was able to get me in same day for new tires at a great price. Super professional and worked diligently to find discounts. Thanks for your help, Ian!
March 2025
The customer service was friendly. All my questions were answered. The service was completed in a timely manner.
March 2025
Excellent customer service, very knowledgeable and didn't try to push services. I came in with a set price and the end result was lower what I expected to pay. They called me and explained the work that I was looking to be done and picked up the same day!
