Forever 21 offers a mix of shopping experiences. Customers appreciate the helpful staff, like Eric, who provide excellent service while helping find items, such as dresses for special occasions. Shoppers can discover clearance and sale items, which adds to the appeal. However, some reviews mention issues with messy racks and clothes on the floor, particularly in the clearance section. Additionally, customers have experienced long wait times at the checkout with limited staff available, contributing to a less enjoyable shopping experience. Despite these drawbacks, the store remains a popular choice for affordable fashion finds.
Got a couple items out of forever 21. I got a jacket that I think is dope out of forever 21.
November 2023
Came in to find a “perfect” Friendsgiving dress. Shout out to Eric for helping me choose while also offering the best customer service! I appreciate you Eric thank you ♥️
September 2023
Employees are great and fun experience.Great sales.
