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January 2024 by User 0001
Cashier had duped me into getting a credit card. Normally I get discounts added at the checkout without any strings attached. Now I'm getting a credit card in the mail without being notified as to what I was getting. I was kind of mad that they did that to me. They should warn every customer that their savings comes with a credit card instead of surprising them with one. Now I'm stuck with another line of credit for 7 years. Thanks lady!
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January 2024 by Newyork Dreamer
Cashier and customer service was fantastic! Thanks JCP
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January 2024 by Debra V.
The Salon at JCPenney's is huge. I would have loved to see the activity at the hairstylists' stations thirty, forty years ago. Today, we were walk-ins. We did have to wait for a stylist to finish a client and take a break. We could have waited on chairs behind the wall in the salon. We found nice chairs in mens' shoes next door. Once my sister got in the chair the man cut a nice short style. He was very personable. The manager was kind. We purchased hair products that were on sale, tipped the stylish, paid and left happy.
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January 2024 by Ankit Sharma
Great choices of clothes, discounted price. Loved shopping there.
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January 2024 by Elizabeth Ruppert
Great deal to buy comforter for 100 dollars off!
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January 2024 by Ginny Haynes
Good variety,love to shop here. Very helpful service.
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January 2024 by mary lay
Love the Penney's at Fallen Timbers !
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January 2024 by Jenny W
I like some of the clothing selection. The dressing rooms need updated though because they tend to be dingy and a little dirty. The staff is always nice and helpful.
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January 2024 by Dana Pilrose
I went there before Christmas 3 weeks stood in line for 20 min new girl have problems with cashier I h as d to stop a floor manager and beg him to help her which he did and problem sound why she couldn’t f d o that. Now it Jan 3 I’m returning a few items went to Kohl’s first they had 5 lines open in returns took 10 min fast efficient and got my money with no receipt went over to dreadful JCPenney and 6 people in line only ONE girl at desk One girl I left I’ll never shop here again ever worst store no wonder it’s closing
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January 2024 by Josh Show
Lots of great deals cashiers have a chip on shoulder
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January 2024 by Dale L.
If you are big and tall, this is one of the few places to carry tall items. The selection is somewhat limited, so you have to make do with what you can. I find some great items that easily mix in with other items. The prices are decent and they usually have a coupon on the app. The service is pretty fast with the exception of returning items.
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December 2023 by Richard Hartman
Saved a few pennies
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December 2023 by Gary Nickerson
Found what I was looking for
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December 2023 by FRAN IBAÑEZ GUTES
Fantastic, wonderful mall, great opportunities
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December 2023 by Drew Segovis
Always decent prices at JC Penny, but I don't understand why these department stores don't just charge the sale price all the time. In stead they put a $180 price tag on a coat, for example, and then put it on sale for $80 after no ones willing to pay full price. You'd think they'd sell more of them if they just put them at the discounted price in the first place and just move more merchandise.