JCPenney is a large retail store that has been serving customers since 1902, offering a wide range of apparel, home furnishings, and beauty products. The store features clothing for kids, men, and women, with brands like Adidas, Levi's, and private labels such as Liz Claiborne and Worthington. Customers can enjoy free shipping and curbside pickup for convenience. The store also has a full-service beauty salon with skilled stylists, offering professional products like Matrix, Paul Mitchell, and Sebastian. Many reviews highlight friendly staff who provide good service at checkout and in departments like jewelry. The store's collection includes shoes from brands like Fila, Puma, and Adidas, often available at sale prices. Visitors appreciate finding what they need and enjoying their shopping experience, though some mention the limited number of fitting rooms, which can be inconvenient. The salon is popular, with walk-in clients often receiving attentive service and leaving satisfied. Overall, JCPenney combines a variety of brands, quality service, and a welcoming atmosphere, making it a popular destination for clothing, beauty, and home goods.
Found what I was looking for on sale! Got a great deal the clerk was very helpful!
June 2026
Great Visit to JC Penney's Franklin Park. I was in a real bind, needing a pair of khakis and a shirt for a Visitation. Debbie in the Men's Dept was outstanding to work with, she even measured ne for the long sleeshirt I purchased. I miss this level of service!!! Steve
January 2026
Lots of merchandise to choose from greet staff and managers..
