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October 2023 by Aisya Kynard
Came here to buy Uggs and a pair of crocs and the salesperson was nice . However when it came to ringing up my items I don’t believe she scanned my code because no money was taken off but yet she said it was. After I received my receipt she took .19 cents off and I was suppose to get $10 off $50 and when I go to my account on journeys it says I never even made a purchase today so idk whose rewards she put in but it was not mine so I’m really bothered that she lied and didn’t give me my $10 off. Whoever salesperson 706858 is
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August 2023 by Robert Billman
Went to purchase some Ugg slip in at Westfield Mall next to Journey Kids and the sales person said I couldn't purchase them because the store manager wanted them and they were on hold because she didn't have the money for them
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August 2023 by Mi Be
Employees here are super nice ad helpful. No push sales strategy. Would definitely recommend
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August 2023 by Jamie Mallery
Recently I went to journeys to get shoes for my daughters birthday, a gentleman named Noah greeted us and in mid conversation a young girl rudely interrupted us, I wasn’t able to get her name as she didn’t have a name tag on. After about waiting for 10-15 minutes for Noah or this girl to return with no more help I left and went and bought her shoes from Vans. I hope this is not how all customers are treated’
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August 2023 by Kaylee Sharp
I’ve always been a loyal journeys customer especially with the stores Noah has worked at since he has always been so helpful, but recently this younger girl who I have seen before keeps him very distracted I have to wait every time to be greeted and it once took 15 whole minutes for me to get a pair of shoes to try on. wether it be disorganized stock room or distraction I am very displeased with my recent experiences.
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August 2023 by genesis
right when i walked in i wasnt even greeted. the guy behind the counter went straight into the back room with a girl that had short black hair and a revealing outfit on. since i wasnt greeted i took my business to journeys underground where i was greeted immediately and given the proper respect”
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July 2023 by Google user
I’ve always been a loyal journeys customer especially with the stores Noah has worked at since he has always been so helpful, but recently this younger girl who I have seen before keeps him very distracted I have to wait every time to be greeted and it once took 15 whole minutes for me to get a pair of shoes to try on. wether it be disorganized stock room or distraction I am very displeased with my recent experiences.
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June 2023 by Panda'd Productions
Went and bought some shoes here. Got home (30 min drive) and realized we got 2 right foot shoes and 2 different sizes. Not going their again. I’ll just order online next time. Pretty sad.
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May 2023 by Tiffany Scorziell
Noah was the perfect salesman!! Came right up to us knew what I wanted, guessed my shoe size, and cashed me out all within 5 minutes ? would definitely recommend him!
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April 2023 by Jesse Abshire
Noah and Ell was very helpful and he even straight laced my shoes for me too! They were the best and I highly recommend your future purchases with them.
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November 2022 by DaKiowa
Buyer beware before you purchase! Customer care and returns are awful at this place, never felt more disregarded as a customer in retail before. Bought a pair of boots that didn't fit, went to return in box and all packaging with receipt and was told the soles were "scuffed" and wouldn't be returnable. No remedy offered, no exchange or store credit, no other care or suggestion than "I can't resell these so... yeah I can't return them." Not even so much as an "I apologize." Will not be purchasing here again.
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March 2020 by Kelly Lambert
Helpful and friendly sales staff
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June 2019 by Ricky Duran
Love it
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April 2019 by Marijka Grissom
Gets all my shoes here
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March 2019 by Ashley Ann
Nice options s but not a place I go regularly