Kirkland's Home in Toledo is a store that offers a variety of home decor, furniture, and accessories at moderate prices. Customers often appreciate the high quality of the products and the regular sales and discounts that make shopping there appealing. Many find the store's selection useful for decorating their homes, and some have purchased items like picture frames and wall art for specific projects. The store staff are generally helpful and willing to assist, with some customers noting that employees go above and beyond, such as wrapping items to prevent damage. However, experiences with staff vary. While one reviewer described a very positive service experience, others felt that some employees were rude and unhelpful, particularly noting a lack of acknowledgment or courtesy during their visits. One customer shared a negative experience where staff discussed a previous customer in front of her, and another mentioned that store employees did not speak to her even when she tried to engage. Despite these issues, the store remains a popular destination for home decorating, with some customers opting to shop online after less satisfactory in-store visits. Overall, Kirkland's Home is known for good products, sales, and helpful staff, but customer service quality can vary.
Tracy is the BEST. She was so very kind, patient, and understanding while helping me with an issue. She went above and beyond for me and I am so grateful!
October 2021
Smaller store but lots of great items. Very nice staff but short staff. Isn't everyone!
September 2021
Nice variety of items some good prices but some things overpriced.
