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“Communication and promises to deliver is terrible after spending a substantial amount on a bed.
3 cancellations, we have to follow up and manager not really willing to go above and beyond, just willing to provide customer service phone number!
Updated- they turned my experience around.”
“Enis has excellent customer service! Really listened to what I needed in purchasing a mattress. He answered every question kindly without any cringey hard sell. I wish all of my buying experiences were as wonderful . Great large clean store with a wide selection of options. I will recommend this store to everyone. I'm excited for the delivery of my purchases!”
“The furniture is good quality, and my experience shopping in-store was very positive. The sales associate, Cam, was knowledgeable, helpful, and attentive without being overly pushy like you sometimes experience at other furniture retailers. The delivery team was also excellent—they were prompt and courteous, and handled everything professionally. Some stuff was not delivered but they ensured it would be at a later date.
Danielle went above and beyond to help resolve my issue.
I would have gladly given this experience 5 stars, but I'm leaving 4 stars because of how an issue with my delivery was handled.”
“We had a torsion spring replaced on our garage door.
Talon Stuart performed the work in under 30 minutes.
We were impressed by Talon's knowledge and professionalism.”
“I just bought a bedframe and a mattress from the store and I got a good deal on it and I appreciate your help. Talk to all the way through it and everything so if you need a mattress or a bed, come there and get one.”
“Sales person very helpful, even after my second visit to the store! And delivery of my recliner was sooner than I expected. Very satisfied with my LazyBoy 👍”
“Loved the store and we were greeted and given information about what we were looking for. While we looked around we saw alot of beautiful furniture and we bought a furniture piece my wife was looking for. Thank you for treating us like family.”
“Super informative but not pushy at all - great couch options and mattresses and very pretty furniture for sale. We are looking forward to buying a new sofa once we figure out what to do with our old one!”
“I cannot recommend this company enough. My husband and I purchased our dining room table, and recently a bookcase from them. They were helpful, kind, and went above and beyond. The furniture is beautiful, and sturdy, and will be loved and admired for years. Our table came in quicker than we thought. Our bookcase took a pinch longer- but they were wonderful and communicated with us the whole way through. They walked me through cleaning and care for longevity. Most importantly, they vocalized how appreciative they were for our business. We will support these people, and their beautiful work as much as we can. We love our furniture from them, and better yet their customer service and care!”
“Amy made our experience at Sleep Number exceptional. From the moment we walked in, she was relatable, funny, and incredibly knowledgeable. She took the time to answer every question, never made us feel pressured, and helped us find exactly what was right for us. You can tell she genuinely cares about her customers and enjoys what she does. Shopping for a mattress can feel overwhelming, but Amy made it enjoyable from start to finish. She provided a top-notch customer experience, and we wouldn’t hesitate to recommend her to anyone looking for a new bed. Thank you, Amy!”
“We hired Betty Rumpf Interiors to facilitate the recovering of our sofa. Hadeal was prompt, helped with the decision making and made the entire process effortless. We are very happy with the result- would highly recommend this team!!”
“This is an Amazingly fun place to shop for home decor, including vintage and antique items. It NEVER gets stale! The vendors are wonderful...they change things up all the time. They dont let things sit around...the prices are decreased on a schedule until they sell! When shopping, you MUST go thru this charming shop room by room several times to make sure you see everything because it it PACKED with decorative goodies!”
“They’re very communicative. Nice sturdy furniture and beds. The delivery guys took about 30 minutes. I had a full bedroom set delivered plus another dresser and bed. Very respectful and polite.”
“Absolutely the best experience I have had at a furniture store! The manager Toby was able to beat all local prices, all while throwing in extras for my wife, we were able to furnish our entire new home in one place! If you’re looking to upgrade to new and modern furnishings in your home this is the place to go !!!”
9:30AM - 9:30PM
1420 Spring Meadows Drive, Holland
Furniture Stores
“I went to the Home Goods at Easton Mall in Columbus Saturday morning. The store was a mess! Everything looked like t had not been touched for days. Stuff was all messed up and falling off the shelves. You could barely get your cart down the aisle.
Monday morning I went to this location. I could not believe how nice it looked. Everything was in its place. You could easily get your cart down the aisle. There was plenty of space.
Great job!!”
“They have everything in any color that you might need and then things you never thought you did need. It can be dangerous in here 😁 so many beautiful things and ideas to make your house warm and cozy”
“This company is the greatest. Had a not easy to fix fireplace that took some time to figure out, but they did. Very nice professional people and Kim in the office is awesome.”
“I always deal with Brad, and he is fantastic! He’s professional, friendly, and provides excellent customer service every time — whether I call in or place an order online. The only minor hiccup I’ve experienced was a slightly longer delivery time once, but I completely understood as they can be short-staffed at times. Overall, this store consistently provides great service and I highly recommend them!”
“Kirkland’s Home located on Monroe St. in Toledo, Ohio is having a fantastic sale on furniture and accessories. My husband and I bought the cutest picture frames for our new laundry room! The customer service is the best! They will help you with whatever you are looking for and go above and beyond. They even wrapped my wall art so it would not get scratched. Thank you!”
“I have bought a number of items here and they have all been of good quality. Becky and her son are a neighborhood staple. They have always treated me fairly and given me a good price. She helps out people alot, so I would highly recommend this place.”
“Had the pleasure to deal with Kendra, she’s always top notch professional and extremely helpful and the store is always very clean and smells lovely. Which is a plus because I then know I’m getting a great product coming from a clean store. Thank you Kendra !!!”
“Everyone leaving negative feedback should try being nice to Dan, I had a complaint, he handled it professionally, he fixed my problem, delivered me another unit, tested, and personally delivered it. Saved my weekend and apologized and said he was wrong, the owner Dad is a good guy and if you are nice to him he will go the extra mile. I will do more business with him for sure!”
8AM - 10PM
817 W Alexis Rd, Toledo
Furniture Stores
“I just went there the other day and the cashier Desirae was so amazing. Truly made the experience so much better. Only reason I’m giving it four stars is because the hallway by the bathrooms smells awful. Literally smells like puke. Might want to take care of that soon other than that I had a good time there!”
8AM - 10PM
5225 Monroe St, Toledo
Furniture Stores
“Target has anything and everything you would need from clothing to household supplies, toys. Shoes, electronics and so much more. Very reasonably priced and always plenty of staff.”
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“Our salesman was very helpful and easy to work with . He didn't pressure us but also explained the difference between the types of mattresses and what would be the best fit for our needs.”