Kroger Pharmacy offers convenience but has mixed reviews. Some customers report that prescriptions called in by a doctor are not ready for pickup the next day, causing waits. The service desk often has no one present, requiring a wait for a single employee, while a manager stands by without helping and calls for assistance, making lines longer. However, the employees and pharmacists are also praised for going above and beyond and for genuinely caring about people, leading some to love it and not go anywhere else.
The pharmacist and assistants are all very kind and quick.
December 2023
Staff is always so helpful, kind, and professional .
October 2023
I love the convenience BUT I have experienced the dr calling in a prescription and going to pick it up the next day and have to wait because it's not ready. I will switch pharmacy if this continues, cheryl Roderick (old name above)
