Kroger offers a wide selection of quality food and household products from popular brands, making it a convenient place for shopping. Customers appreciate the variety, including fresh produce, meats, seafood, dairy, home goods, and pharmaceuticals, all helping to save money. Staff members are often praised for their helpfulness and friendliness, with employees like those in Money Services and the pickup department going above and beyond to assist customers. For example, one employee helped with gift card purchases and another called ahead to inform about pickup options, even working in the rain. However, some customers find it difficult to reach certain items, like drinks placed on high shelves, especially for those with mobility issues. Others have noted that the store frequently has only a few open checkout lines, relying heavily on self-checkout, which can be inconvenient. Overall, Kroger remains a favorite shopping destination despite some concerns about store accessibility and checkout availability.