-
February 2024 by Missy Behavin
Have been using the facility for a year now and the customer service is the best they work with what they have to get you what you need.
-
January 2024 by Glenna Jenkins
Ciarra,was awesome! She was so helpful and helped with all our needs. Would definitely use this store again. Nice clean store ⭐️⭐️⭐️⭐️⭐️
-
November 2023 by Steve R.
I hate this place. Everytime I go there, some issue beyond anybody's control seems to crop up. For example, today, some guy behind the register couldn't figure out how to take a simple cash payment for a guy's storage unit. While I'm waiting in line for a good 10 minutes the manager lady finally comes out to help the employee. Then when it was my turn, the incompetent worker came out to check the date stamps on all the tanks. Fine - no issues there - but then after waiting outside for another 15 minutes in 20 degree weather I finally went inside and the manager lady said she couldn't fill the tanks because I had too many. I keep trying to give them business, but they don't want it I guess. Why as a customer should I have to jump through hoops to give my money away. They should be begging and going above and beyond to keep me as a customer. I'm done with them. I'd rather drive 30 minutes out of my way instead of coming here.
-
October 2023 by Mai 021510
If I could give 0 stars I would! The guy Richard B charged me twice for my purchase then acted like he could resolve it and typed on the computer for 15 minutes just to call the manager and ask how to resolve the issue which she said for me to call the help line since the receipt showed that I was charged once ignoring what my bank stated. I was highly upset and I think Richard has been getting over on people long before I came in today. This issue WILL BE handled
-
September 2023 by Jason Steward
Went to rent a truck and the manager told me they only accepted credit cards(I've used both Debit/Credit before). She said it has been a part of their policy for 90 days. I called Uhaul and they said it is not a part of company policy. She lied so fast as well. Never trust managers who lie about company policy, when they could tell the truth.
-
September 2023 by Al O.R.Y
I frequently rent from this location, the managers have been helpful in ironing any rental issues. I found Ciara to be helpful and professional.
-
September 2023 by B
The manager was friendly and helpful. I rented a van and it drove like a dream.
-
August 2023 by Milissa Clark
Steve is the best packer at UHAUL! Thanks for helping us get the right trailer and boxes!!
-
June 2023 by Emily Evans
My trailer was not installed correctly by a new employee and the trailer became unhooked on the eway causing me to have to stop in a dangerous spot to run back in forth to my truck to get the ball lined back up with the trailer. This could have caused major collision on the eway as well as damage to my truck or other cars or ended with me or others being seriously harmed. Very horrible experience
-
June 2023 by Brent Carlson
Had to walk a 1/4 mile to get to the truck. Asked for the truck to be brought up bc I rented two different kinds of Dollie’s and 24 furniture pads, and she rolled her eyes at me and simply said we don’t do that. I also had told her I needed to access my storage building and get stuff out. I went to get my truck and had to drive right back up to where I started. She then threw pads and dollies outside the door for me to load into the truck. Customer service just horrible.
-
March 2023 by E SHAHEE
Terrible service. Terrible movers.
-
August 2022 by Theresa Warner
Found BOXES - I didn't realize how hard it was to find boxes to store things in my attic...I had to remove a bunch of loose items when I did my roof recently by Great Lakes Home Remodeling and I was stuck until I realized it was staring me in my face...duh!
-
May 2022 by renard mcfarland
Great place to rent. People were ?
-
September 2021 by Jayson Garcia
By far the best service I’ve ever had at U-Haul. Both employees were very helpful, Briezana went above and beyond with helping me find what I needed. Amazing customer service. Thank you for all your help!Jay
-
June 2021 by Jennifer Gensler
Waited for 30 mins after pushing the ringer bell. Went in to see what was taking so long, the lady said it was just her. So we waited some more. When we asked the lady when we was gonna be helped she very rudely told us we need to be patient, and then she helped someone who came in AFTER us!!!! Uhaul needs to get there act together!!! 1 day and 2 different uhaul sites, and we got nothing but attitude!!! Uhaul won’t get my device anymore!!! Reliance is overall a better place!!!!
