Enterprise Rent-A-Car
Car RentalHours:
17 S Kings Chapel Dr, Troy OH 45373 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Troy, Ohio, offers convenient access to thousands of locations worldwide, including airport and local branches. With over 65 years of experience, the company prioritizes a high standard of care and customer service. Customers appreciate the easy booking process, whether online or through the app, making reservations simple and efficient. Reviews highlight the friendly and helpful staff, with specific praise for employees who go above and beyond, such as assisting with insurance claims and providing timely, courteous service. Several customers mention that staff members, including Xavier, Clarence, and DeVontae, deliver excellent customer service, displaying professionalism and kindness from the moment of rental to the return. However, some reviews point out occasional issues with vehicle availability and condition, which can vary depending on staff and vehicle returns. Despite this, many customers feel the staff does their best to accommodate, often making extra efforts to ensure a positive experience, such as arranging timely pickups and matching vehicle types to personal cars. Overall, the Troy location is highly recommended for its helpful staff, quality service, and reliable vehicles, making it a preferred choice for local and emergency rentals.
Most Recent Reviews
April 2026
Needed a rental car for while mine was in the shop, and have got one from this office twice. They are exceptional in the business world, top notch staff that will remind you of customer service from 20 years ago. :) Great people, great prices, great cars.
March 2026
Great response times on phone and in person. Pickup and turning in were both quick and the attendants on duty were friendly. Exactly what I needed to go grab a car quick!
March 2026
Super friendly and helpful customer service workers there.
More Comments(147)
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