Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car in Troy, Ohio, offers convenient access to thousands of locations worldwide, including airport and local branches. With over 65 years of experience, the company prioritizes a high standard of care and customer service. Customers appreciate the easy booking process, whether online or through the app, making reservations simple and efficient. Reviews highlight the friendly and helpful staff, with specific praise for employees who go above and beyond, such as assisting with insurance claims and providing timely, courteous service. Several customers mention that staff members, including Xavier, Clarence, and DeVontae, deliver excellent customer service, displaying professionalism and kindness from the moment of rental to the return. However, some reviews point out occasional issues with vehicle availability and condition, which can vary depending on staff and vehicle returns. Despite this, many customers feel the staff does their best to accommodate, often making extra efforts to ensure a positive experience, such as arranging timely pickups and matching vehicle types to personal cars. Overall, the Troy location is highly recommended for its helpful staff, quality service, and reliable vehicles, making it a preferred choice for local and emergency rentals.

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1. Troy, Ohio