TCC Troy, a Verizon authorized retailer located at 1833 W Main St, offers a wide range of phone and wireless services for both consumers and businesses. Customers can find the latest devices, including smartphones, tablets, and Verizon's 5G network coverage, along with Verizon home internet services. The store is known for its award-winning customer service, with staff members who are helpful, knowledgeable, and patient. Customers have praised employees like Cassidy, who is described as kind, patient, and attentive, especially when assisting older family members with new phones and account questions. Jacob and Haley are also recognized for their friendly and professional assistance, making the process of switching services and configuring devices smooth and enjoyable. Many customers appreciate the extra care taken during their visits, from helping with discounts to ensuring devices are ready for use. Proceeds from every purchase go toward supporting local community efforts, adding a positive impact to shopping at TCC Troy. Overall, the store provides a welcoming environment where customers receive personalized service, quality devices, and reliable Verizon coverage, making it a trusted choice for wireless needs.
I recently switched from straight talk to Verizon and Haley made what I thought would be a really stressful situation so smooth and seamless! She answered all of my questions and walked me through everything. I’ve had a great experience with Verizon since!
May 2024
My technician / sales person was Haley and I found her to be pleasant to work with and knowledgeable. Haley was very helpful and made sure I was getting all the discounts I was eligible for. This is the 2nd time I have used TCC for my cell phone needs and I have been pleased with the business both times.
April 2024
Went in and needed a lot done. Haley W got me squared away quickly and efficiently
