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“I spoke to Mike the supervisor who went above and beyond! I had tracked my package and saw it was accidentally routed to the aurora facility. He took time to walk me through the process how it will be sent to the correct place, and assured he would do everything they could to make a smooth process and he followed up next day to tell me the status of my package. I’m grateful for the above and beyond help and service provided! Thank you!”
“The ratings of this post office speaks for itself.
Generally, I am disappointed with the Chagrin Falls, Ohio post office. Usually, I engage with some pretty nasty people who really don’t care about helping you.
However, today I was greeted by an employee named Mohammed. He was a breath of fresh of fresh air. He took care of my issue with a smile and professionalism. Can he please manage the whole operation? If not, give him a raise and learn by his example! Thank you. Sal Lazuka”
“I have been here twice and both times the staff have been exceptionally kind and friendly. Open later than others. Recommend this one if you need postal service.”
“I ship stuff all the time at this post office and they are always quick and friendly. Have not lost a single package that I've dropped off with them. All around pretty reliable.”
9AM - 12PM 1 - 4PM
1921 Bronson St, Peninsula
Post Offices
“We have used the peninsula USPS for our passport renewal services for many years now. I almost hate to leave a good review because it’s the best kept secret for getting your passport renewed. They are always super helpful there and if you make an appointment as you should, they’re there on the spot to help you out. Our last time there was with Adreonna. She went over and above to help my daughter and I get her passport renewed. A breath of fresh air really when it comes to confronting a bureaucratic process that could be potentially very difficult but made easier thanks to the staff there. It’s all about the people at the end of the day.”
“The employees are wonderful! I always leave with a smile. I love to look at the new stamps and the employees are always knowledgeable about the stamps. Hats off to this postal facility.”
“The Lead Clerk, Constance was extremely helpful in obtaining the Tracking number for a package that I had lost my receipt for.. Extremely grateful. Thank you Connie!!!
keep up the good work , you are appreciated. Harvard and Lead rd.”
“Long lines and only 1 employee. They need help here. I just need to buy stamps and it's taking forever. They need a vending machine for stamp purchases. The employee here is working his tail off and is efficient.”
8:30AM - 5:30PM
89 Willis St, Bedford
Post Offices
“A merchant had the wrong address on my package and it was out for delivery. The gentleman Ron that answered was so helpful. He called the carrier and had him hold the package. He called and told me when it was there and I informed me that it was waiting to be picked up. When I arrived the ladies at the counter were also very pleasant. I am so grateful because people aren’t honest these days and it’s not safe to just go to their door. Thank you so much for making it such a smooth process because I was panicking.”
“Miss. Z was a pleasure at the service counter and didn’t have to but included expanded knowledge about the packages at hand and for that she deserves 5 stars! Thank you for being a smiling friendly face Wednesday morning!”
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“Pretty cleanJerrica was nice (even with a difficult customer)Pretty quickTHE CARDS ARE SO BEAUTIFUL. I almost bought 5 of them while I waited, I thought the only good cards were available at Target or Barnes n Noble… this is a hidden gem for cards ♥️”