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“- [ ] Had an awesome experience here! Right when I came in they gave me a heads up about extended wait. The check in process was super straightforward, made for a great start! The store itself is quite nice and very well thought out. In the evening I got a text saying the items were ready. I asked if I could come in the next day, and the automated system sent a message saying they didn’t pick any of my items. I was bummed and went back the next day, they once again were super kind, I showed them the message, they were super understanding, apologized for the confusion and mentioned they would follow up. I wish I had gotten their names, they were super helpful and so kind explaining everything with the offer. I thought the offer was good, much better than comparing services such as Plato’s Closet. It was something around 20 dollars for three older but in fashion items. They have a service to donate, but are also happy to keep the clothes to give back to the customer. Overall a great experience, and although I didn’t buy anything this time I thought the items were fairly priced, and they had lots of great brands such as Aritzia, Lululemon, and Brandy Melville. Overall a great place, and I will definitely be back!”
“Got some shoes for Christmas and couldn’t return them cause I was sick call them to exchange them for the same kind and was told I couldn’t exchange them for a bigger size so now I’m stuck with a pair of shoes that I can’t fit their exchange policy sucks if it’s a gift we could be able to exchange them.Update: I got into contact with the owner and he was very helpful and let me exchange the shoes for a bigger size. The transaction went smoothly and I was in and out. The store was nice and clean smell good the sales associate was very helpful to will be going back to buy more shoes from them”
“It's the second time I purchase a dress at Ruby's and, just like the time before, I had a great experience here! The store has so many different options, unlike many other stores in Cleveland area. The owner was very helpful and took the time to not only show me the many options available but also assist me as I tried on many options today. He listened to me and helped me pick something appropriate to the event and that compliments my body and looks elegant. During checkout we had a great conversation and talked about our countries and cultures! I will for sure come back whenever I need a fancy dress for another special occasion. And obviously the dress js gorgeous and everyone loved it.”
“Good atmosphere, awesome shopping experience, beautiful clothing & great customer service! Unique pieces so you don't have to worry about running into someone with the same thing on as you. Go check E&M Apparel Ltd out!”
“By far the best experience I have ever had in retail. Wally was amazing. I really appreciate his honesty and attention to detail. I shopped around looking for a vision I had for my daughter’s wedding and not only did Wally help me execute it, but he knocked it out of the ballpark. Top notch service at a reasonable price. I will be a returning customer.”
“Village Trends is a lovely little boutique that I actually look forward to shopping at. Their clothes are reasonably priced , comfy and stylish! The employees are super friendly and welcoming & it’s obvious that the owner
( Elizabeth) really cares about her customers and employees. VT is a gem in the heart of Mayfield , check it out!”
“Beautiful experience at this shop!! The clothes here are GORGEOUS‼️ The young lady that helped my daughter and I pick out clothes was so Professional, patient, and kind!!! Pay this spot a visit when you're at Beachwood mall, you will not be disappointed ?”
“Te employees were very friendly! From when I entered, to when I wanted to try on and answering my questions. I didn’t feel inferior at all which I tend to feel when I go into public these days. I truly felt they were there FOR me, even though I wasn’t the only one in the store. And when checking out, the sales associate made eye contact and addressed me by name! Made me feel valued and I will definitely be back!”
“This store is amazing as is its owner, Louis! I needed a dress for my son’s wedding and stopped in on a friend’s recommendation. What a find!!! I was hesitant because the shop looked small from the outside. I was greeted by Louis and after browsing for a few minutes he told me to just go into the fitting room and he would bring in dresses that he thought would look good on me. He said he knew his dresses. The first dress he brought in looked fabulous on me as did the second and third ones. I had a hard time choosing. But believe it or not I bought the first dress I.tried on which was so unlike me! An off the shoulder gown made out of an exquisite fabric that was just perfect for my son’s wedding. I also bought a dress for the shower and two other things I wear all the time!!! He is a little pricey but well worth it. He makes sure the dress fits perfectly and alterations are free. I highly recommend YouTwo Inc and Louis!! I got rave reviews for my gown at the wedding and from all my friends who saw me on Facebook. Thanks Louis!!”
“I love this this small shop! They always have a fun selection of clothes including bell bottoms and overalls and other small trinkets and accessories. But the best part of all is their Birkenstock selection. If you are looking to buy unique Birkenstocks, they have basically every style and every color imaginable!”
“I love my Tom James suits, shirts, and sport coats! Not only do I get a LOT of compliments, but the fit is fantastic. Many off the rack suit companies sell fine clothing, but to have them look right they need to be tailored. That’s not an issue with Tom James! They come to you, measure to your fit and preference, and then bring your clothes to you!The pricing is extremely reasonable for the quality and service. Plus, there are various price ranges for different needs. And the variety of fabric choice is beyond compare.The TJ rep who comes to see me, Grace P., knows my taste and helps me pick what’s right for me. I’ve shopped lots of places and love a good suit. But Tom James has my vote! 5 stars!”
“Fine Points owner, Liz Tekus, warmly welcomed me at the door of her shop that is bulging with every yarn imaginable. Along with a vast array of yarn comes buttons, shawl pins, clothes and notions. I received one on one attention from all 3 clerks and finally settled on super-soft, beautiful, merino wool yarn from Italy!”
“Hiela was AMAZING!!!
She definitely needs a raise!!!
She was Attentive and Helpful!!
I was so comfortable.
I've been shopping here for years and that was my best experience yet!”
“Dru is incredibly talented and an accomplished entrepreneur. She is a great mentor and has a wealth of knowledge to share and she does so from a place of pure enjoyment of seeing others succeed. She is a gift and we need more Dru’s in this world.”
“I've been trying to get inside this store for awhile now and today was the day SOOO many beautiful clothes ladies ladies ladies you must stop in I know you will find something unique ?? ???❤️??”
“I couldn't have found a better group of women to help me purchase my mother-of-the-bride dress. The selections and styles were perfectly curated, making the process a breeze. I also fell in love with the other clothing in the shop and have made several more purchases since my MOB dress. This is hands down the best women's clothing store in the Cleveland area!”
“I went to the Fly Fishing 101 with my son and two grandsons on Saturday April 13. Although it was windy the Orvis staff made the best of it. They were so patient with my grandsons. I really appreciated the time they spent. They really worked at breaking down the casting and line tying in a manner we could understand. Great group of people and would recommend it to anyone interested in learning more about fly fishing.”
“Today was my first time visiting The Loft in Legacy Village-Beachwood. Super impressed by the customer service received on 10/21/23, I purchased several items & returned a necklace without any issues.Thanks Lilly!& suggesting signing up for StyleRewardsadding The Loft to my fave shops!”
“I enjoyed the aroma as I walked through the door with a welcoming greeting from the workers. I enjoy the variety of items to choose from, and the beverages were great and desirable. Stop by and support black business”
“Thank you, amazing ladies Celeste, Angela and Soniah, for dressing me oh so professionally and classy. You are all top notch, so kind and helpful, making my shopping trip an exciting experience.”
“Place is amazing for service and helpfulness of sales people. Helped me find what I needed, assisted me on getting things together. Seems to be part of their culture. Have gone a number of times. Aways a good experience.”
“Today I met an angel of a sales associate. Her name is Myra. She could not have been more helpful and kind. I applaud her genuiness.
She is a great asset to Chicos and needs to be recognized and compensated accordingly.
Thank you so much, Myra!”
“This place is one of my favorites. The sweetest sales associate helped assist me with my purchase, she even wrapped it so pretty! I love this cute boutique. I would give this place ten stars if I could!”
“Gianna and her staff at CLE Consignment are friendly, knowledgeable, and professional. I have sold and purchased items from them and received excellent service each time. CC is the only consignment store that I trust enough to purchase designer items at a discount in the area. I never have to question authenticity and love each treasure I have brought home. It is always a treat to stop in and shop at CLE Consignment!”
“Amanda whose a manager helped me with sizing and finding a strapless bra, while none were extremely flattering besides the strapless bando, she did not give up and tried and helped me more than I’ve ever had. Hands down the best customer service and she alone changed my view of VS.”
“Love , Love , Love it hereeee !!! The CLEANEST , professional, always got what’s trending , warm welcoming boutique ever !!! You can walk in for the first time right now and they will make you feel like y’all have known each other forever ! It’s always a vibe while shopping here . Would definitely recommend .”
“I stopped in Saturday close to closing looking for something to wear that night. I cannot rave enough about the service I received. Both women working helped put together outfits for me and gave me feedback on everything. Their selection is great and I got lots of compliments on my outfit that night! I will definitely be a repeat customer!”
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“I love love love Macy's don't ask where I'm going to wear my boots at I don't know I had to have them and the other pair of shoes. Yes I'm a shoeaholic.”