Heartland Bank, a division of German American Bank, is a community bank serving individuals, families, organizations, and businesses in Central Ohio and the Greater Cincinnati region. They offer leading-edge financial products and services in banking, investments, and wealth advisory, with a focus on providing excellent customer service. Customers can open checking accounts, obtain personal or home loans, and manage their business banking needs. The bank also offers the convenience of online and mobile banking, as well as 24-hour ATMs. Customers have praised the bank's beautiful space, helpful staff, and efficient service. The Upper Arlington branch is particularly well-managed, with exceptional employees who are committed to understanding and meeting their customers' financial needs. Clients have appreciated the time taken by the staff to explain things clearly and provide the necessary documentation. The bank has been described as a pleasant and professional financial institution that is committed to the local community.
My experiences with Heartland German American Bank have been positive and worthwhile. I feel seen as a valued client and appreciate the friendly but professional attitude of your banking staff. I highly recommend the UA branch for convenience and a great staff.
November 2025
William Lam of the Heartland branch in Upper Arlington ,OH was great to work with on my recent visit. He was professional courteous and capable. You should be proud of Mr. Lam !
October 2025
Beautiful space and so helpful in getting small businesses established with new accounts. The support and education was extremely helpful. Thankful we were recommended to this bank and branch :)
