Banks in Upper Arlington, OH

12 locations found near Upper Arlington
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“As a small business, First Financial has been really responsive to my needs. I was having issues with their phone app and was immediately called by the both the regional and local reps to try to resolve the issue.”

4.2 Good25 Reviews

“I stopped here in July to make a car payment only because I was in the area. I received outstanding service from Jeanne at the front teller station. As a result of that, I have continued to go back there since then although it's not in my area. Jeanne is an AMAZING asset for WPCU. That's saying a lot because they're all pretty nice at the branches. But Jeanne is really a cut above. So stop in & see her, treat yourself to some "old-fashioned" customer service! PS the Asst Mgr (Ian?) was also very helpful on my first visit also.”

4.1 Good42 Reviews

“I’ve banked here for over ten years and I have maintained a consistent and good relationship with staff and have never had a single issue, I look forward to my future relationship with this bank.”

4 Good17 Reviews

“Ok, I get it, this is a small branch office of the largest bank in the US. But before you turn away thinking, "too big, too impersonal, not for me," check them out because that was the same mistake I made for years... and they are right down the street from me.First off, it's easy to get things done here precisely because it's a small branch. Most days you can walk in and knock out just about anything without waiting. (As is true of anyplace, if you have a task that requires a bank officer and not just a teller, call and make an appointment.)Whoever is doing the hiring has been hitting home runs. Joseph and Olga at the front counter are good natured, patient and helpful. Steve in banking is really down to earth, has years of experience, and doesn't rush you (but will rush *for* you if you are in a hurry). Robby in Private Banking doesn't limit himself to Private Clients only but will step up so you don't have to wait - even if you are a just regular customer like me (Chase offers Private Client status and services to people who open a JP Morgan investment account and use their advisor services with $250k and up. I like the program perks but have no use for an advisor, so I don't use the service. If they ever drop the requirement for using their advisors, I'd be inclined to opt in. I have to imagine a lot of others would as well, Chase.)So, here's this little branch office of a massive bank but it offers everything, delivers on service, and has some of the best people you could hope to work with. Big bank service at a corner bank? Honestly, I should have come here when they first opened.Super easy access from Lane Avenue. Plenty of parking with exits on Lane and North Star. Drive through teller. ATM. Handicap accessible. Amazon locker in breezeway.”

4.1 Good10 Reviews

“If you are looking for an excellent team that does not waste your time, go to this branch and ask about the manager. His name is Waled. He is a wonderful person and more cooperative than you can imagine, not like the rest of the branch managers on the miserable Bathel Road.”

4 Good10 Reviews

“I was so frustrated when I called the escrow department in Cincinnati multiple times, and my questions were not answered that I decided to call the Upper Arlington Branch. Bitna was amazing. She was professional, polite, knowledageable, and helpful. She went the extra mile to help get my questions answered. I have not received this caliber of customer service in a long time. I will definitely use this location for my banking needs.”

3.6 Good14 Reviews

“Kris, one the agents helped me set up an account and when I had troubles the second day with setting up the app and making a transfer it felt like talking to an old friend already. Very kind and helpful”

3.4 Good12 Reviews

“Customer Service is incredible. Sam goes above and beyond to ensure that banking needs are met promptly and efficiently! And Justine is very helpful in resolving any issues and providing prompt service!”

3.4 Good20 Reviews

“Stopped into branch to explore opening checking & savings accounts. Fantastic and friendly customer service, I can't speak highly enough of how well my daughter and I were treated. Extra shout-out to Sr. Personal Banker Lara and staff who walked me through several of their products. Really looking forward to growing relationship with WesBanco.”

3 Average6 Reviews

“We had a coupon for a $150 bonus upon opening an account & maintaining that initial balance. My partner & I dan on seeing this account as a joint travel slush fund as there are no fees or minimum balance requirements tied to the account.Our Banker was knowledgeable, kind & had a great sense of humor. All in all a wonderful experience.”

1 Poor1 Reviews

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